Quality Assurance Analyst (Non-Technical)

Quality Assurance Analyst (Non-Technical)

SAM Nutrition is the largest U.S. importer and distributor of ingredients used to feed and nourish
animals, humans, and plants. Our company is vital to the safety and supply of the food we eat every
day. We wrote the book on the procurement and transportation safety of imported ingredients for
the industry. Our global infrastructure includes sourcing from twenty countries; offices in India and
China; seven distribution centers, and four customer service offices in the U.S.

We are a very fast-growing company that prides ourselves on the way we treat our customers and
employees. In fact, our company tag line is “Your Ingredient Supplier With Family Values.” While we
must have competent and accountable people to be successful, we believe in treating all people with
kindness, respect, compassion, and empathy.

Responsibilities:

• Executes clerical licensing and registration activities in countries of operation under
  supervision of QA Manager.
• Support the creation and management of product documentation, including but not limited
  to Safety Data Sheets, Technical Data Sheets, Certificates of Analysis, and supplementary
  technical information forms.
• Process Quality Documents in compliance with, USDA, FDA, DHS, OSHA, and other US
  government agencies per company policy.
• Supports the development and implementation of quality and compliance programs, policies,
  reporting, and practices.
• Help investigate and resolve customer complaints by working closely with our sales team
  and QA manager to log and document concerns, inquiries, and corrective actions.
• Manages product sampling, preparation, presentation, testing submission and shipping to
  stakeholders.
• Assist with training initiatives that inform employees about compliance
  requirements.
• Assist with facility EHS program. Help perform internal inspections and audits at SAM Facilities including warehouse environment.
• Support Quality Assurance Manager in vendor qualification activities.
• Support International Logistics team with document management.
• Other duties as assigned.

Minimum Qualifications:

• Some college education is required with completed credit hours in mathematics and natural
  sciences.
• 1-2 years of experience in data management, report filing, and document processing.
• Highly analytical, thorough, and able to work in a high-growth, fast-paced,
  entrepreneurial environment.
• Strong attention to detail and organization of documentation.
• Must be local and have the ability to work 100% onsite

Preferred Qualifications:

• Associate or bachelor’s degree in animal science, biology, chemistry, or other life science.
• Bilingual is a plus