Senior Digital Product Manager

Position Summary...

What you'll do...

Data Driven Product Decisions : Requires knowledge of : Product and feature analytics; Data analysis tools and techniques; Research for analysis activities; Documentation procedures (for example, data logs); Modern industry practices and emerging trends.To support data analytics for a product / feature. Supports data collection and evaluation within assigned areas (for example, acquisition cost, conversion rate, adoption, active users, feature usage, user churn, net promoter score, satisfaction, lifetime value).Driving Customer / Client Needs : Requires knowledge of : Customer and business problems; Design thinking; Dependencies and impacts on product processes / ways of working; Journey mapping; Process optimization; Communication and influencing techniques.To research and verify customer needs and expectations. Delivers customer value within the parameters of profitability and other targets. Builds and maintains consistent customer connections and solicits customer feedback. Creates customer journeys and identifies customer touchpoints. Addresses gaps / risks in product experiences. Simplifies and improves processes to drive customer satisfaction.Product Roadmap and Development : Requires knowledge of : Product roadmap development techniques; Roadmap presentation; Roadmap features and items; Project management techniques; Modern business practice (for example, Agile methodologies, Scrum); Minimum Viable Product (MVP) creation; Product development lifecycles; Product development concepts (for example, "Crossing the Chasm")To build and own a simple product roadmap with proper phasing. Communicates with cross-functional partners and stakeholders. Explores alternative avenues to identify resources while navigating through organizational constraints and dependencies. Builds stakeholder alignment. Independently (or with minimal guidance) manages backlog / priority tradeoff decisions and communications. Manages product / feature rollouts and scaling (using an MVP approach) and iteratively optimizes the product.Product Vision and Strategy : Requires knowledge of : Problem formulation and solutioning; Hypothesis framing; Business strategies; Business management practices across multiple domains; Customer segments and needs; Domain-specific knowledge; "Go to Market" strategies; Industry, environmental, and economic factors and competitors; Product discovery process, product vision, product strategy and challenges; Rapid prototyping and Lean experimentation methodologies; Concepts of "First Principle," "Whole Product," and "Crossing the Chasm" .To own a simple customer problem and / or product requirements / needs. Assists in building new ideas / products. Explores new focus areas / unchartered areas for value creation leveraging first principles and develops a long-term vision. Articulates problem statements and hypotheses. Guides team members towards prototypes. Effectively communicates product strategy and vision and the unit economics of a product. Understand the need for "Go-to-Market" strategies and levers for user adoption.Influencing and Building Stakeholder Consensus : Requires knowledge of : Verbal / non-verbal behaviors ; Application and allocation of business communication styles / techniques in ambiguous and challenging situations; Situational awareness; Elements of Emotional Intelligence and Influencing Styles; Communication channels / mediums; Interpersonal skills and universal relationship building.To communicate in one-to-one / stakeholder meetings involving one-two teams. Proactively builds professional network. Articulates results / recommendations. Actively listens to others and acknowledges different technical perspectives and connects to the product / technology in development.Technology Orientation : Requires knowledge of : Competitive technology landscapes; Existing portfolio of enterprise systems, technologies, services, and architecture; Common PaaS and IaaS technologies and environments; Software quality assurance methodologies, tools, processes, and checkpoints; Emerging technology and industry trends; Product and technology innovation.To demonstrate an understanding of InfoSec policies and process. Owns business and user acceptance testing for simple products / features. Independently represents technology requirements and drives technology design outcomes. Demonstrates an understanding of product architecture, services involved, and the database and cloud technologies used. Leverages knowledge of competitor products / services for assigned products. Drives informed discussions with engineering teams and stakeholders to assess feasibility and risks and prioritize efforts, features, and capabilities.In-Depth Domain ExpertiseRequires knowledge of : Domain-specific methodologies, tools, and processes; Domain-specific products; Domain specific best practices; Domain-specific market standards in product / platform architectureTo demonstrate awareness of various principles, ways of working, and subdomain-specific terminologies. Compares the maturity of products, services, and processes within the subdomain with others in the industry. Identifies gaps across subdomains and reports gaps for potential innovation opportunities. Demonstrates awareness of new processes and automation techniques used within the domain across industries.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Leadership Expectations

Respect for the Individual : Demonstrates and encourages respect for all; builds a high-performing, diverse team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and equitable experiences where associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer / member experience for all; identifies, attracts, and retains the best, diverse team members.

Respect for the Individual : Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer / member and company; and regularly recognizes others contributions and accomplishments.

Respect for the Individual : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity : Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Acts with Integrity : Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.

Acts with Integrity : Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Service to the Customer / Member : Delivers expected business results while putting the customer / member first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers / members.

Service to the Customer / Member : Adopts a holistic perspective that considers data, analytics, customer / member insights, and different parts of the business when making plans and shaping the teams strategy.

Strive for Excellence : Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Strive for Excellence : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https : / / one.walmart.com / notices.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

San Bruno, California US-08848 : The annual salary range for this position is $117,000.00-$234,000.00

Bentonville, Arkansas US-09930 : The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1 : Bachelors degree in computer science, engineering, or related area and 5 years experience in product management. Option 2 : 7 years experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Masters degree in Computer Science, Engineering, Business Administration, or related area and 4 years experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B / C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture. Masters : Business Administration, Masters : Computer Engineering, Masters : Computer Science

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Salary : $90,000 - $180,000