What are the responsibilities and job description for the Server/Bartender position at Sam's Tap Room?
Job Overview:
We are seeking a friendly and attentive Server to join our team at Sam's Taproom!
Sam’s Tap Room & Kitchen is a public bar and restaurant attached to Red Lodge Ales Brewing Company. Serving beer every day from 11 AM—10 PM and food from 11 AM-8:30 PM. Sam’s offers casual dining in a unique and friendly atmosphere.
Duties:
- Provide exceptional customer service by being attentive to guests' needs and ensuring their expectations are exceeded.
- Take orders and serve food and beverages in a timely and efficient manner.
- Maintain a thorough knowledge of menu items and ingredients to answer guests' questions and make recommendations.
- Upsell and suggest specials and promotions to increase sales.
- Handle guest relations in a professional and courteous manner.
- Ensure food safety and proper food handling practices are followed at all times.
- Manage table assignments and seating to maximize table turns and minimize wait times.
- Utilize a POS system to accurately record orders and manage table cash.
- Work effectively with the kitchen staff to ensure timely delivery of food and beverages.
- Maintain a clean and organized dining area, including tables, chairs, and floors.
- Demonstrate a strong understanding of hospitality and provide a welcoming environment for guests.
- Demonstrate excellent time management skills to ensure seamless service during peak hours.
Qualifications:
- Previous experience in fine dining or a related field is required.
- Proven track record of providing exceptional customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of food safety and proper food handling practices.
- Ability to multitask and manage multiple tables at once.
- Familiarity with POS systems and hospitality software.
- High school diploma or equivalent is preferred.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Experience:
- Restaurant experience: 1 year (Preferred)
Ability to Commute:
- Red Lodge, MT 59068 (Required)
Ability to Relocate:
- Red Lodge, MT 59068: Relocate before starting work (Required)
Work Location: In person