What are the responsibilities and job description for the Server position at Sam's Wedge Inn?
Position Summary: To serve food, drinks, and to accommodate guests’ needs in a courteous and timely manner following our standard steps of service. To project the Sam’s Wedge Inn image and engage with guests.
Responsibilities:
- Delivers food and drinks to guests using and meeting the service standards set forth during the training period
- Greet guests, answers questions, and makes suggestions regarding food, drinks, and service. Inform guests of special offers and promotions
- Handles guest complaints in a professional and timely manner
- Utilizes salesmanship to increase guest check averages
- Interacts verbally with all guests creating an upbeat atmosphere
- Relays orders to service bar and kitchen via the point-of-sale computerized register system
- Observes guests and responds to any additional requests. Maintains guest satisfaction throughout entire visit
- Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure
- Participates in the clearing, sanitizing and resetting of guests’ tables
- Responsibly serve alcohol to our guests
- Takes ownership of the FOH (Front of House) in terms of cleanliness and organization. Helps in other positions when needed
- Trains new staff to uphold these same standards
Competencies:
- Able to work quickly and competently under stress
- Ability to work well with other members of the team; excellent communication skills required
- Demonstrates concern for personal cleanliness
- Ensures our guests are receiving the highest quality, freshest and most consistent food products possible
- Promotes team work
- Completes all opening, closing and ongoing side work.
- Observes basic rules of safety and sanitation
Qualifications:
- Stands or walks for the entire shift; regular breaks will be provided
- Ability to lift up to 30 lbs.
- Reading skills are mandatory
- Reaching, bending and kneeling are required
- Hazards may include slips, cuts, burns and falls
Job Types: Full-time, Part-time
Pay: $5.05 - $25.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Referral program
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $5 - $25
