What are the responsibilities and job description for the Assistant Office Manager - State Farm Agent Team Member position at Sam Wise - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
As the Assistant office manager with Sam Wise's State Farm office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This is a front desk position and a smiling face with a positive attitude is a must!!
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Bonus based on performance
ROLE DESCRIPTION:
As the Assistant office manager with Sam Wise's State Farm office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This is a front desk position and a smiling face with a positive attitude is a must!!
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Must be able to be at work 8:30-5:00 on a daily basis with limited absences
- MUST have a winner's attitude
- Dedicated to customer service
- Play your part on a very successful team
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- salary pay plus bonuses (based on experience)
- Growth potential/Opportunity for advancement within my office
- Valuable career-building experience
Salary : $30,000 - $70,000