Program Operations Manager

Location : Main Campus - Homewood, ALJob Type : Staff Full TimeJob Number : FY2500354Division : Academic Affairs for StaffDepartment : STA-Physical TherapyOpening Date : 12 / 20 / 2024FLSA : Exempt Welcome to Samford University's application process powered by NeoEd!You can submit an online application by clicking on the job title you are interested in and clicking on the "Apply" link! After viewing the Posting, click the 'Apply' tab. If this is the first time you are applying using our new online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload a saved document on your computer containing your information, or manually enter your personal information. This application will be saved and used to apply for future job openings.Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to job qualification information. Demographic information is maintained only for statistical reporting and is not associated with individual applications.It is important that you review any prepopulated information as applications must show all the relevant education and experience you possess. Incomplete applications may not be accepted. Description The Program Operations Manager in the Department of Physical Therapy is a full-time, twelve-month, staff position. This position will coordinate the daily administrative operations of the Physical Therapy Department's academic and clinical programs, with responsiblility for managing and coordinating program and clinical data needs that contribute to the respective missions of the University, College, School, and Department. This role requires a highly organized and detail-oriented individual with excellent communication skills to effectively coordinate activities between department faculty, students, clinical sites, and administrative staff. Additional responsibilities may include but are not limited to; database management, support of program assessment, accreditation standards and reports, curriculum development, and admission. This position involves extensive use of web-based data management software, hence previous experience with this software program would be beneficial. Job Duties Assist the clinical education faculty in implementing procedures and systems for ensuring compliance with clinical requirements for each clinical program, processes clinical paperwork, student records, clinical schedules, and correspondence with directors and coordinators of clinical education, students, university personnel, clinical partners, and other stakeholders. Assist the clinical education faculty in securing and maintaining clinical affiliation agreements, ensuring that clinical affiliation databases are accurate and up to date, and clinical affiliation agreements are executed in a timely manner. Assist clinical education faculty in reviewing new clinical contracts, track contract expiration / renewal dates, and keep requirements current Communicate with students to gather required data and / or medical records for clinical placements. Manage student requirements in EXXAT, or other compliance / tracking software Communicate with EXXAT (or other compliance / tracking software) support personnel for timely and accurate clinical and student data entry

• Work collaboratively with the clinical education faculty as directed by the department chair. Assist the clinical education faculty in constructing and maintaining a clinical management system to meet assessment needs under CAPTE standards Construct and maintain clinical site information and site availability for student practicums as developed in EXXAT, or other compliance / tracking software Participate in onboarding, ongoing training, and updates for EXXAT, or other compliance / tracking software
• Maintain records of clinical sites for review of placement requirements Assist clinical education faculty in communication with the clinical site student placement assignment for Clinical Practicums Maintain an updated list of clinical site contact information and assist with follow up to clinics to ensure student placement Orient new clinical instructors, with direction from faculty clinical directorAssessment Operations : Support DPT faculty and chair in fostering student adherence to academic and clinical requirements, policies, and procedures Assist in the development and implementation of student support services, such as tutoring, mentoring, and career advising. Assist Director of Graduate Admissions and Student Services with student admissions processes including but not limited to, new student orientation, open houses and admission visits Oversee the preparation of surveys for use in clinical sites and as well as student surveys to collect information to help monitor, meet, and improve the DPT program and meet CAPTE standards Assist with preparation of surveys used in the collection of qualitative and quantitative research and assessment data and dissemination of information Run data reports to monitor student improvement and community perception across the program
• Organize and administer surveys to alumni year one and three post-graduation on topics that include employment, continued education, and community service. Manage post-clinical experience surveys from students, clinical instructors, and site coordinators of clinical education Manage post-clinical surveys on clinical education performance from students, faculty, clinical instructors, and site coordinators of clinical education Coordinate data collection, processing, analysis of program data for program assessment and accreditation, and support generation of reports. Collect and analyze data; help to prepare scheduled and / or special reports; maintain records and documentation, track student progress through the program for completion of requirements; coordinate information required for program operations. Assist in developing, maintaining, and monitoring student and course assessment database for evaluating student learning and program outcomes Perform miscellaneous job-related duties as assigned. Qualifications Required Qualifications : Bachelor's degree in a relevant field (e.g. - Health Administration, Education, Business Administration, Behavioral Sciences, etc.); with a Minimum of 5 years work experience; including one in higher education, healthcare, or related areaStrong understanding of physical therapy education and clinical training requirementsKnowledge and understanding of operating principles and procedures for academic units.Excellent organizational and multitasking skills including establishing priorities, and resource allocationKnowledge of planning and scheduling tools.Proficient in Microsoft Office Suite and experience with learning management systems (LMS)Strong interpersonal and communication skills, oral and written, and the ability to work effectively with a wide range of constituents in a diverse community.Ability to work independently and as part of a team with faculty, staff and studentsAbility to lead and train staff and / or studentsAbility to coordinate and organize meetings and / or special events.Ability to create, compose, and edit written materials.Database ManagementRecords maintenance skills.Ability to gather and analyze statistical data and generate finance, accounting, budgeting, and cost control reports.Analytical, evaluative, and critical thinking skills.Ability to make administrative / procedural decisions and judgments on sensitive confidential issues.Physical Requirements Sitting : Frequently remain in a stationary position for up to 6 hours per day.) Standing / Walking : Be able to occasionally traverse inside the office to access filing cabinets, office machinery, etc.) Lifting / Carrying : Occasionally lift up to 20 pounds when necessary. Crouching / Kneeling : Occasionally reach for items at ground level Manual Dexterity : Frequently use keyboards and other tools requiring fine motor skills Visual Requirements : Ability to view monitors and other screens for extended hours Hearing Requirements : have clear auditory communication with / without accommodations Keyboarding requirements : motor coordination allowing effective and accurate keyboard data entry Work Schedule : Flexibility with scheduling to meet department needs; example weekend and after hours Preferred Qualifications Master's degree in Health Administration, Education, Business Administration, Behavior Sciences or a related field and minimum of three (3) years of relevant work experience that includes at least one (1) year of experience in higher education, healthcare, or a related field.Familiarity with accreditation processes and standards in physical therapy education.We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.To learn more details, visit our01 Do you have a Bachelor's degree or higher? Yes No 02 Do you have a minimum of one years work experience (if have a Master's degree) or Five years (if have Bachelor's degree)? Yes No 03 Are you familiar with accreditation processes and standards in physical therapy education? Yes No 04 Are you familiar with physical therapy clinical education processes and databases? Yes No Required Question