Clinic Operations Manager II

Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.

• DEPARTMENT DESCRIPTION

SHS Surgical Specialists provide general, vascular, thoracic, breast and minimally invasive laparoscopic procedures.

• EXPERIENCE / EDUCATION / QUALIFICATIONS

Associate's degree or equivalent experience required.

• Two (2) years business process experience required, preferably in healthcare.
• Two (2) years leadership experience required.
• If responsible for a leadership development project, one (1) year experience as an SHS Clinic Operations Manager I required.
• KNOWLEDGE / SKILLS / ABILITIES

Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.

• Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
• Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
• Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates / manages cross-functional teams and multi-disciplinary projects.
• PHYSICAL DEMANDS

Rarely

1 - 10% of the time)

Occasionally

11 - 33% of the time)

Frequently

34 - 66% of the time)

Continually

67 – 100% of the time)

CLIMB – LADDER

LIFT (Floor to Waist : 0"-36") 20-40 Lbs

SQUAT Static (hold >

30 sec)

STAND

WALK – LEVEL SURFACE

WALK – INCLINE

CLIMB – STAIRS

BEND FORWARD at waist

SQUAT Repetitive

ROTATE TRUNK Standing

PUSH (40-60 pounds force)

PULL (40 - 60 pounds force)

ROTATE TRUNK Sitting

REACH – Forward

REACH - Upward

FINGER DEXTERITY

GRASP Hand / Fist

PINCH Fingers

MANUAL DEXTERITY Hands / wrists

LIFT (Floor to Waist : 0"-36") 0-20 Lbs

LIFT (Waist to Eye : up to 54") 0 - 20 Lbs

LIFT (Knee to chest : 24"-54") 0 - 20 Lbs

LIFT (Overhead : 54" and above) 0 - 20 Lbs

CARRY 2-handed, 0 - 20 pounds

CARRY 1-handed, 0 - 20 pounds

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