PC/Network Support Technician

JOB DESCRIPTION:

Provide break/fix support for desktops, laptops, and peripherals

- Re-image devices and reinstall/configure applications as needed

- Troubleshoot Windows OS, hardware, and enterprise applications

- Coordinate with third-party vendors for escalations and hardware replacements

- Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)

Requirements:

- 2-5 years of experience in L1/L2 IT support

- Strong troubleshooting skills for hardware, software, and OS issues

- Experience in an enterprise IT environment

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Experience:

• Technical support: 5 years (Required)
• Desktop support: 5 years (Required)
• Computer hardware: 5 years (Required)
• Configuration management: 5 years (Required)
• Mobile device management: 3 years (Required)

Ability to Commute:

• Cincinnati, OH 45202 (Required)

Ability to Relocate:

• Cincinnati, OH 45202: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30