What are the responsibilities and job description for the Server position at Sampan?
Sampan offers an elegant Asian-Fusion dining experience with shareable plates sure to please the taste of many. Located in Philadelphia's Midtown Village, Sampan provides an energetic, yet dramatic ambiance that is sure to enhance the dining experience overall.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for prompt, efficient and courteous service of food & beverage to restaurant guests.
- Responsible for identifying allergies and dietary restrictions for all guests.
- Takes and enters all orders and ensures prompt delivery and explanation of ordered items.
- Explains in detail food & beverage menu items, making recommendations based upon guest preference.
- Works as a team with other Servers, Bartenders and support staff to ensure Schulson Collective steps of service are met at all times.
- Notifies Managers of any delays, complaints or other potential negative impressions.
- Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
- Performs other duties as assigned.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
- High school diploma preferred.
- Minimum one (1) to two (2) years prior experience in high volume, fine-casual or fine-dining environments.
- Must have excellent written and verbal communication skills.
- Must be a team player with a strong work ethic.
- Exceptional hospitality/guest relations.
- Prior knowledge/use of Toast or similar POS is preferred.
- Strong knowledge of current industry trends including classic cookery, wine, beer and cocktails.
