What are the responsibilities and job description for the Business Operations Specialist, TV Plus - CONTRACT position at Samsung Electronics America?
Business Operations Specialist, TV Plus, Samsung
DESCRIPTION
The Samsung global services team is responsible for driving Smart TV and mobile services businesses by building intelligent, integrated, cross-platform services that delight and entertain users.
Samsung TV Plus is Samsung’s direct-to-consumer OTT video service featuring ad-supported linear channels and ad-supported VOD. In the US, TV Plus launched in April 2018 and is currently available on 2016-24 model Samsung Smart TVs and recent Galaxy mobile devices.
The Business Operations Specialist will be responsible for improving the efficiency and effectiveness of the team processes. This individual will play a key role in centralizing work and ensuring smooth execution of various initiatives, including tools management, vendor collaboration, financial approvals, and more. The ideal candidate will be a proactive problem-solver with strong cross-functional collaboration skills and a keen eye for process optimization.
This position requires the ability to work independently, the capacity to move quickly, and be flexible while delivering high-quality results. Having an eye for process improvement is critical as the team grows in size and scope.
KEY RESPONSIBILITIES
- Vendor Relations: Act as the main point of contact with vendors to facilitate onboarding, monitor proper invoicing and payments, maintain strong relationships with vendors, and resolve any issues related to internal approval processes to ensure timely procurement.
- Tools and Systems Management: Oversee the management and integration of tools, ensuring efficient use and centralization across teams
- Project Coordination: Manage and track the progress of multiple projects simultaneously, ensuring deadlines, deliverables, and milestone are met.
- Financial Oversight: Manage and track financial approvals, budgets, and expenses related to various projects and vendor/partner relationships.
- Internal Communications: Develop and implement strategies to improve internal communications across teams. Monitor and analyze internal communication effectiveness by gathering feedback from employees and act as liaison to address any gaps and improve transparency.
- Cross-Functional Collaboration: Work closely with different teams (e.g., HR, Finance, IT, Legal) to streamline processes and ensure alignment across projects.
- Process Optimization: Continuously evaluate and improve operational workflows to enhance efficiency and reduce bottlenecks.
QUALIFICATIONS
- 3 years of experience in project management, operations, or similar role with a focus on cross-functional collaboration.
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Experience with financial tracking and budget management
- Ability to handle uncertainty and the capacity to move quickly and be flexible while delivering high-quality results
- Self-starter with the ability to work independently and as part of a team
- A strategic thinker and excellent at tactical execution
- Proficient in all Microsoft office and Google productivity applications. Experience with project management tools is ideal
Salary : $50 - $55