Director, Retail Business Intelligence & Analytics

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role And Responsibilities

Role & Responsibilities

We are currently seeking a Director of Retail Business Intelligence (BI) and Analytics to drive data-driven decision support for the Retail division. This role will drive a high-performing data analytics organization supporting daily and long-term strategic operations. This position requires a strategic hands-on leader that builds effective working connections with leadership and cross-functional teams.

Key Responsibilities

• Lead and develop a high-performing Retail BI and Analytics team
• Conducts in-depth analysis to provide actionable insights and strategic recommendations
• Attract, develop, and retain talent while leveraging resources to help develop team skills
• Drive results through teamwork and collaboration
• Drive execution of projects by understanding strategic needs, setting priorities, removing barriers, and obstacles, and allocating resources correctly
• Be the source of truth for Retail KPI and metrics
• Collaborate with cross-functional teams to shape strategic roadmaps leveraging the data analytics and insights
• Promote data literacy across the retail organization by proactively sharing actionable insights
• Building and maintaining processes to ensure data integrity and accuracy
• Automate reports and implement data visualization tools to democratize data access and optimize organizational efficiency
• Lead ad hoc business analysis to identify key insights to drive sellout across the retail portfolio
• Utilize advanced statistical techniques to analyze large/complex data sets and develop predictive models for anticipated outcomes
• Define a data strategy and partner with key internal teams to develop a roadmap and infrastructure to support current and future business needs
• Present complex ideas and data in a succinct and easy-to-understand method to senior executives
• Build strong partnerships with leaders across the Retail division and the broader Samsung organization
  
  
  

Skills And Qualifications

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related experience; MBA is a plus
• 12 years of directly related experience in data analytics, KPI, dashboard development, and finance is preferred.
• Familiarity with data concepts like visualization (Tableau), programming (Python), Structured queries (SQL), cloud data ecosystem (Snow Flake), and data privacy and security
• Experience communicating cross-functionally, domestically, globally, and up & down an organization
• Experience building, motivating, and managing a team of high-performing professionals.
• Ability to synthesize large amounts of information quickly and translate data into actionable insights
• Microsoft Standard Office Suite and advanced expertise in PowerPoint/Excel
• Experience with data visualization platforms such as Tableau
• Strong understanding and experience with big data platforms and analysis techniques and tools
• Demonstrated program management ability, proven experience planning and executing large-scale projects and/or events
• Storytelling ability to translate complex data sets to a simple & easy-to-understand story to highlight key findings and recommendations
• Experience collaborating with senior executives across a large organization
  
  
  

Preferred Qualifications:

• Master’s degree with 10 years of directly related experience is strongly preferred
• 5 years of experience developing predictive models that directly inform and/or enable quantifiable business action, either by providing insights or building analytic applications
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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
  
  
  

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.