Demo

Manager, Applied Sales, West Region

Samsung HVAC America, LLC
Parker, CO Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/4/2025

Job Description

Job Description

Manager, Applied Sales, West Region

Reports to : Director, Applied Sales

Location : remote in west region of the USA

Travel Required :

Travel : up to 75% domestic travel

Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers.

Role Overview :

As a Manager, Applied Sales, you will be the cutting-edge of our sales strategy and execution. You will own the customer relationship, develop customized sales plans, present to industry professionals about Samsung Lennox HVAC capabilities and grow your network in the HVAC industry all while leveraging Samsung Lennox’s innovative technologies and competitive position in the market. Your technical knowledge, relationship-building skills, and presentation abilities will support your customers to drive sales revenue growth and increase market share. You will also be the liaison between the customer and the company; navigating the organization to connect the right people, finding answers quickly, and resolving problems in a timely manner. If you want to be a part of a high-performing team and have an impact on a progressive organization, we want to hear from you!

This position will be responsible for Business-to-Business sales of HVAC products. Duties involve direct one-to-one communication with clients, answering questions concerning products, selling products to new and present clients, and contacting prospects and explaining features and merits of products offered by utilizing persuasive sales techniques. Coordinating company product support (including technical engineering support) and services to ascertain customer's needs and increase sales. Will close transactions and take orders. Will estimate time and sales expenses expected and submit to management. Help provide product / service warranty claim information to ensure resolution within company policies. Analyze records of present and past sales, trends, and costs, estimated and realized revenue, administrative commitments, and obligations incurred to interpret accounts, trends, and records and report to management.

Role Responsibilities :

  • Conduct face to-face meetings and trainings with current and potential customers to promote company products including building relationships
  • Liaison between external customers and Samsung Lennox HVAC, communicating with departments to ensure concerns and problems are solved immediately and exceeding customer expectations
  • Responsible for actively working with Sales Leaders on developing, maintaining, and adjusting sales plans, target accounts, key projects and Distributor planning including joint calls and assisting in planning, forecasting and reporting to Samsung Lennox HVAC Senior Sales Leaders
  • Ensures that Samsung HVAC’s internal tracking systems are kept up to date
  • Develop, implement, track, and report on regional sales growth plan based on programs, target account opportunities, project tracking and distribution planning
  • Collect competitive price sheets on a continual basis to ensure we are well priced in the marketplace

Qualification Requirements :

  • Bachelor’s degree preferred but not required with 5 years sales experience (preferably in the HVAC industry) with sales quota responsibility
  • HVAC License & Certifications preferred
  • Must have previous Variant Refrigerant Flow (VRF) experience and ductless system experience to demonstrate understanding of product offerings and to think through product support
  • Computer software programs proficiency including MS Office (Word, Excel) preferred
  • Must have deep comfort building PowerPoint presentations and presenting in front of key internal and external stakeholders
  • Demonstrated ability to develop, implement and execute business processes
  • Strong personnel management skills and experience
  • This field based role requires the ability to travel up to 75% to include overnight stays as needed
  • Individual must possess a valid driver's license in good standing
  • Requires strong abilities with building relationships, listening, persuading, negotiating and managing time
  • Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Knows principles and processes for providing customer service (this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Effective at written and verbal communication)
  • The ability to lift, move, or adjust general office equipment, boxes, or materials weighing up to 50 pounds using proper materials handling equipment and procedures
  • At Samsung Lennox HVAC North America, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a winning team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

  • Samsung Lennox HVAC North America is committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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