What are the responsibilities and job description for the Quality Lab Technician position at Samsung HVAC America, LLC?
Job Description
Job Description
Reports to : Warranty & Quality Manager
Reporting Location : remote with monthly required travel to the Roanoke, TX office
Travel Required : up to 10% (both domestic and international)
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers.
Role Overview :
The Quality Lab Technician will be responsible for performing day-to-day operation of the quality lab at Roanoke, Texas that include the checking in and organizing of field returns parts, developing analysis for HVAC components, designing test methods for failed components, performing and documenting investigation of field returned parts, and creating causal analysis reports.
Key Role Focuses :
- Perform technical analysis of field return components
- Design and develop new testing methods as needed
- Capture and document analysis results to share with technical team
- Organize day-to-day operation of quality lab to ensure process are robust to handle parts return and testing
- Ability to operate various types of HVAC, mechanical and electrical tools
- Knowledge of lab safety and safe working conditions
- Maintain integrity of laboratory operation, organization and cleanliness
- Perform repair and rework on equipment as needed
- Ensure robust operating procedures for field return materials, testing procedures, and tools maintenance
Qualification Requirements :
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
