What are the responsibilities and job description for the Representative, Inside Sales - Trainee position at Samuel, Son & Co. 1855?
The Inside Sales Trainee is responsible for assisting with pricing for quotes and arranging orders based on customer requests in a timely manner while developing good relationships with both suppliers and customers.
RESPONSIBILITIES:
• Develop product and operational knowledge of Samuel, Son & Co., Limited.
• Train with our sales team and attend all job-related training sessions.
• Develop knowledge of all applicable Samuel facilities.
• Provide back-up coverage for the other Inside Sales Representatives.
• Maintain ongoing contact with customers and promote exemplary customer service.
• Work with our Business Development and Purchasing Groups to get best options and pricing for material.
• Enter and track all open orders.
• Develop a strong understanding of metal grades.
• Develop an understanding of the costing / quoting breakdown.
• Stay current on market activity and trends to optimize profitability through market opportunities.
• Build trust and relationships with new and existing customers.
• Research and develop new leads.
• Work with the sales team to build optimal setups to reduce costs.
• Work with our Branch Buyer to locate material on the spot market to satisfy immediate customer requirements and opportunities.
• Manage account activity and status.
• Work with various departments to ensure timely execution and delivery.
• Generate quotations and supply product information to satisfy customer needs in a timely manner.
• Provide solutions to customer inquiries.
• Develop strong relationships internally and externally.
• Initiate a sales career development plan.
QUALIFICATIONS:
• Post-secondary education, preferably in Marketing & Sales or Business Administration.
• Desire to learn.
• High energy and initiative.
• Excellent customer service skills.
• Able to work independently or in a team environment.
• Outstanding organizational, interpersonal and communication skills.
• Strong attention to detail.
• Able to work under time constraints and adapt to change.
• Demonstrated proficiency with MS Office applications.
Equal Opportunity Employer
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