What are the responsibilities and job description for the Customer Service Nights position at Samuels & Son Seafood C?
Samuels & Son Seafood is looking for candidates who understand the importance of getting it right for every customer, every time. As a family-owned business, we understand the importance of quality food for your customers and your family, so we work tirelessly at all hours, to bring you quality, fresh, top-notch seafood every day.
Our Customer Service Team is a 24/7 department servicing customers across the globe, every hour, of everyday. We are fishing for Order Processors to join us where it all begins... with the order. The Order Processor will act as the liaison to process orders in a timely manner with accuracy, attention to detail, and efficiency.
Responsibilities:
- Receiving orders via email
- Entering customer orders into system.
- Writing and sending email orders.
- Printing invoices for delivery trucks.
- Answers phones and emails in a timely manner.
- Data entry and processing.
- Complete call logs and reports.
- Administrative support for the customer service department
TRAINING PROVIDED!! Our business is unique and so are our processes. Our experts provide you with all the tools necessary to get on the line right away! Night hours are flexible to meet your schedule, so tell us the hours you need, and we will get you on the hook in no time!
