What are the responsibilities and job description for the Campus Tech Support Specialist I position at San Angelo ISD?
**Please go to https:www.saisd.org/jobs to apply for this position***
Minimum Qualifications:
Associate Degree in electronics or computer field or equivalent; three years work experience;
A Technology Certification, CCNA, Server and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with appropriate insurance coverage;
Strong organizational, communication (verbal and written), customer service, problem-solving skills; Ability to communicate technical terms and concepts to non-technical users;
Strong skills in technical support and maintenance;
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Two years technical support experience in a managed, networked PC environment;
Minimum Qualifications:
Associate Degree in electronics or computer field or equivalent; three years work experience;
A Technology Certification, CCNA, Server and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with appropriate insurance coverage;
Strong organizational, communication (verbal and written), customer service, problem-solving skills; Ability to communicate technical terms and concepts to non-technical users;
Strong skills in technical support and maintenance;
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Two years technical support experience in a managed, networked PC environment;
Benefit Conditions:
- Only full-time employees eligible
Schedule:
- Monday to Friday
- 8 hour shift
Work Remotely
- Temporarily due to COVID-19
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Compensation Package:
- Hourly pay
Schedule:
- Monday to Friday
Ability to Relocate:
- San Angelo, TX 76901: Relocate before starting work (Required)
Work Location: In person
