Meal Programs Coordinator

Description

General Description:  The primary objective of this position is to ensure & execute the recruitment, adequate compliance and capacity building of meal program partnerships engaged with contractual requirements and federal, state, and local government regulations (USDA, TDA, Feeding America, and City Authorities). The secondary objective of this position is to ensure all partnerships are engaged in all SAFB programs for the benefit of client access. 

Essential Functions: 

• Seek new partnership opportunities in the community proactively.  

• Complete a partner needs assessment by identifying gaps in needed SAFB services and resources. 

• Evaluate programing effectiveness. 

• Establish and maintain accurate and complete participant files for each partner, with appropriate and up-to-date information / and documentation as per program procedures and guidelines.  

• Maintain data quality by monitoring files and data for accuracy and error. 

• Coordinate and oversee volunteers, seasonal staff and collaborate with partners to ensure program success.  

• Establish and maintain effective relationships with customers via email, phone and in person, and virtual meetings.  

• Knowledge of Federal, State, and local laws, regulations, policies and program compliance. 

• Provide educational and training assistance for partner employees. 

• Comprehend and evaluate facts and problems associated with program compliance and operation situations; exercise sound judgment; and take decisive and timely action in accordance with standard operating procedures.  

• Monitor partner activities according to program regulations and follow up and mentor where opportunities exist. 

• Ensure timely monitoring & compliance of all partner sites. 

• Ensure the site program operates in accordance with SAFB, Local, TDA, and USDA requirements. 

• Assist in the training of program sites to ensure program compliance. 

• Provide orientation and training to new & existing partners in Food Bank, TDA, & USDA requirements & regulations. 

• Responsible for ensuring site compliance which includes but is not limited to reporting, food safety, site responsibilities and program regulations. 

• Prepare reports of visits & reviews. 

• Provide support in all administrative and clerical functions as required by management. 

• Report unresolved or critical issues to the Business Development Manager  

• Monitor site progress in adherence to corrective action communicated. 

• Ensure sites are aware & accessing all eligible SAFB programs including nutrition education, access to federal assistance programs and eligible distribution programs.  

• Ensure accurate recording & input of all site data & program reporting.  

• Will communicate to appropriate internal staff program deliverables such as meal counts, site closures & site activity status.  

• Assist with all preparations for annual formal reviews by TDA, USDA, Feeding America, COSA and any other auditors. 

• Assist in maintaining weekly, monthly, and annual reports to outline activities of the Business Development team. 

• Work closely with the Business Development Manager to develop and implement program delivery and recruitment program.  

• Outline outreach ideas and promotional strategies to ensure partners/clients in the community can access meals. 

• Assist other programs of Partner Services when necessary. 

• Other duties as assigned. 

Qualifications

• A bachelor’s degree from an accredited college or work experience in related field preferred. 

• Experience in training and supervising preferred. 

• Proficient in Microsoft Office, Excel, Word and database reporting. 

• Excellent written and verbal communications skills, with the ability for effective public speaking. 

• Ability to manage multiple complex tasks simultaneously and independently to meet deadlines. 

• Ability to communicate effectively and professionally, both verbally and written. 

• Ability to maintain effective working relationships with outside organizations, elected officials, and general public.  

• Experience in conflict resolution. 

• Ability to manage time efficiently and to work independently with minimum supervision. 

• Ability to work cooperatively with other staff, volunteers, and agency personnel. 

• Orientation to detail, accuracy, and the meeting of deadlines. 

• Good judgment and discretion.  

• Ability to represent the Food Bank in a courteous professional manner.   

• Possession of a current Texas driver's license, insurance and a clean driving record. 

• Access to reliable transportation. 

Physical Demands 

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is constantly required to sit, talk, hear, reach, and utilize fine manipulation and near visual acuity. The employee is frequently required to walk, utilize gross manipulation, push, pull, stoop, and keyboard. The employee must occasionally lift, and/or move up to 25 pounds.  

Work Environment 

This job is performed in an indoor office environment, periodically travel will be required and occasionally may require attendance at outdoor events, occasional prolonged and irregular hours. You may be required to drive to different locations with varying conditions. The noise level in the work environment is usually moderate.  

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties. 

Salary : $40,000