Program Director: Workforce Development

Description

General Description: 

The San Antonio Food Bank is looking for a dynamic Program Director for our Workforce Development team. This position leads all aspects of the San Antonio Food Bank workforce development programming to include Ready to Work initiatives, work-experience programs, collaboration with Texas Workforce Commission, and partnerships with workforce organizations and employers. The Director is accountable for effective program operations, ensuring that we provide high-quality, cost-effective training programs and career services while planning for the longer-term growth of the program.   

Reporting to the Chief Programs Officer, this position is highly visible internally and externally and the ideal candidate will bring a variety of attributes, knowledge, and skills, including a strong program management and program operations background, coupled with strategic leadership skills. This position requires an ability to see the big picture and good attention to detail. A high level of emotional intelligence and the ability to build strong relationships will allow them to easily engage with varied community partners and stakeholders, as well as internal departments of the Food Bank. This position manages a team of 13 full time staff members. 

Essential Functions:

• Create and operationalize a strategic vision for workforce development initiatives and direct department and programmatic activities, project implementation and partnership development in alignment with that vision.
• Lead and motivate a high functioning team: Hire, train, supervise and evaluate staff.
• Oversee all aspects of the workforce development programming including community outreach and program marketing, educational/vocational program management; case management support; job placement, and career service activities.
• Accountable for meeting established goals including enrollments, training completion, and job placement.
• Build and manage community relationships and strategic partnerships with key workforce development partners including training organizations and employers.
• Develop, oversee, and maintain the budget for all workforce programs.
• Oversee the maintenance of federal, state, and local compliance, including Texas Workforce Commission, Local workforce board, City of San Antonio.
• Lead the accreditation process for SAFB training programs.
• Manage partnership agreements and ensure grant and contract compliance.
• Work with the San Antonio Food Bank Development Department to oversee grants as necessary and prepare progress reports required under all relevant grants and contracts.
• Oversee and assist with marketing, networking, and other community involvement activities designed to educate the public about the SAFB workforce programs.
• Oversee the case management team and case management efforts aimed at helping training students remove or cope with any barriers to success they may encounter (basic needs, social & emotional, academic).
• Identify and pursue new sources of funding to support and expand workforce development programming.
• Lead annual planning and budget process including setting goals, targets, and priorities, and informing strategies such as courses to offer, strategic partnerships to build, student populations to target, and funding streams to develop.
• Provide operational updates to inform Chief Programs Officer of progress toward goals in the following areas: People, Performance Excellence, Customer Satisfaction, and Financial Performance. Analyze reports, identify areas for concern, and develop recommendations for improvement.

Qualifications

• Bachelor's degree with major course work in Public Policy, Business, Workforce Development Education, Human Resources or a related field; master’s degree preferred.
• Minimum five-to-eight years of full-time, wage-earning experience in non-profit programming, workforce development programming or management.
• Minimum of five years supervisory experience of full-time paid staff.
• Demonstrated knowledge of the workforce development field and program management experience, including experience building and expanding programs.
• In-depth knowledge of the Southwest Texas community and the nonprofit sector preferred.
• Demonstrable experience in community engagement including proven track record in developing and managing high profile partnerships with public, private and community organizations.
• Strong analytical ability to utilize program data to inform program development; strategic thinker capable of shaping overall business strategy.
• High level of emotional intelligence, political astuteness, diplomacy and relationship building skills.
• Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control, and performance.
• Experience working with families and individuals of varying socio-economic backgrounds.
• Excellent analytical, interpersonal, organizational, and communications skills.
• Ability to organize and manage multiple projects with attention to detail and accuracy while adhering to deadlines in a fast-paced environment.
• Ability to manage time efficiently and to work independently with minimum supervision.
• Proficient using Microsoft Office products including Outlook, Word, and advanced Excel skills.    
• Valid Government Issued Driver’s License and proof of insurance.

Physical Demands

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit, talk, hear, reach, and utilize fine manipulation and near visual acuity. The employee is frequently required to walk, utilize gross manipulation, push, pull, stoop, and keyboard. The employee must occasionally lift, and/or move up to 25 pounds.

Work Environment

This job is performed in an indoor office environment and occasionally may require attendance at outdoor events. You may be required to drive to different locations with varying conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.

Salary : $75,000