What are the responsibilities and job description for the Event Manager position at San Antonio Spurs?
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K employee workforce.
The Event Manager will be positioned to be a vital part of the Event Services department and will be a leader within the department, their peer group, and in the organization. The ideal candidate for this position should have a fervent passion for events, complex problem-solving skills, and a commitment to excellence. The Event Manager will be tasked with managing the San Antonio Spurs, major concerts, and other events as assigned. A commitment for high level results will be reflected in quality relations with guests, facility tenants, vendors, and event promoters as well as effective business practices conducive to the general mission, goals, objectives, and values of Spurs Sports and Entertainment. The eligible candidate will service and work with a diverse group of important clients and contacts at all levels. Independent judgment and a high level of communication is required to plan, prioritize, and organize a diversified workload.
What You'll Do:
- Manage resources and staff to coordinate and plan for all back of house and front of house needs for assigned events including, but not limited to: advancing event needs with both internal and external clients, FOH and BOH staffing requirements, event resources and logistics, AutoCAD drawings, contracts, event estimates and settlements; thoroughly vetting event requirements while ensuring adherence to all appropriate regulations and policies.
- Serve as the primary liaison from load in to load out for all aspects of events, including San Antonio Spurs games, concerts, and other special events. Apply independent judgement in evaluating situations and issues, develop solutions, and make decisions related to management of the event. Inform and follow-up with all internal and external contacts on requested needs and last-minute changes.
- Inspect and evaluate building readiness in preparation for San Antonio Spurs events and concerts held at the Frost Bank Center; follow up with internal/external contacts on any requested needs or last- minute changes.
- Works within event budget to plan, staff appropriately, and source event needs. Can analyze and explain variances and report results to the Sr. Manager. Maintains databases of information used in budgeting events.
- Maintains and verifies that records are kept up-to-date including: Spurs Formstack, concert promoter pack, contracts, event briefs, pre/post event inspections/reports and the event settlement file to ensure proper and timely coordination of events.
- Works with Sr. Manager of Event Services in setting personal and departmental goals. Leads intradepartmental meetings to ensure goals are met and event requirements are communicated as well as soliciting feedback to improve processes.
- Other duties as assigned.
Who You Are:
- Minimum of (3-5) years of increasingly responsible experience in event management in arena, convention center, stadium or other public assembly facility setting.
- Bachelor’s degree from an accredited college/university in business, facility management, event management, hospitality management, marketing or related field.
- Excellent interpersonal skills; tenacious work ethic and strong written/verbal communication skills.
- Demonstrate ability to manage multiple events and priorities with minimal oversight, organize and prioritize and to promptly react to difficult situations using judgement and decision-making skills.
- Comfortable with tight time schedules and flexible and creative when dealing with last minute requests and changes with events.
- Must be able to complete projects on schedule with a minimum amount of supervision and direction.
- Ability to work independently and handle multiple projects and events simultaneously but still be a part of a team, assisting co-workers, managers and coordinators as needed.
- Must have a flexible schedule and the ability to work long hours, including evenings, weekends, and holidays.
- Must have the physical ability to work both inside and outside of the Frost Bank Center during all seasons of the year and possible extreme weather conditions.
- Experience in managing NBA and/or NHL events is preferred.
- Experience in managing major concerts in an arena setting is preferred.
- Proficiency in AutoCAD is preferred.
- Proficiency in MS Windows and Office Suite is required.
- Ability to stand/sit/walk for extended periods of time.
- Ability to lift/push/pull 30 lbs. on a regular basis.
- This role is based in San Antonio - 30% of the job duties can be performed remotely, 70% of the work performed onsite as needed or based on event load.
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.
