What are the responsibilities and job description for the Assistant General Manager Trainee position at San Antonio Wings LLC?
About the Role:
We are seeking an Assistant General Manager Trainee to join our team in Marble Falls. In this role, you will be responsible for assisting the General Manager in overseeing daily operations, managing staff, and ensuring customer satisfaction. You will also be responsible for maintaining financial records, analyzing data, and implementing strategies to improve business performance. The successful candidate will have the opportunity to learn and grow within the company, with the potential to advance to a General Manager position in the future.
Minimum Qualifications:
- Bachelor's degree in Business Administration or related field.
- 2 years of experience in a management role, preferably in the retail or hospitality industry.
- Strong leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Excellent customer service skills and ability to resolve conflicts in a professional manner.
Preferred Qualifications:
- Experience with financial analysis and budgeting.
- Knowledge of inventory management and ordering processes.
- Experience with employee scheduling and payroll systems.
- Bilingual in English and Spanish.
Responsibilities:
- Assist the General Manager in overseeing daily operations, including managing staff, ensuring customer satisfaction, and maintaining a clean and organized store environment.
- Maintain financial records and analyze data to identify areas for improvement and implement strategies to increase profitability.
- Train and develop staff to ensure they have the necessary skills and knowledge to perform their job duties effectively.
- Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
- Provide exceptional customer service and resolve any customer complaints or issues in a timely and professional manner.
Skills:
As an Assistant General Manager Trainee, you will utilize your strong leadership and communication skills to effectively manage staff and ensure customer satisfaction. You will also use your analytical skills to identify areas for improvement and implement strategies to increase profitability. Additionally, you will utilize your customer service skills to provide exceptional service and resolve any customer complaints or issues. Your knowledge of inventory management and ordering processes will also be utilized to ensure adequate inventory levels and minimize waste. Finally, your ability to analyze data and make informed decisions will be critical in driving business performance and achieving success in this role.
