What are the responsibilities and job description for the Wingstop Hourly Manager position at San Antonio Wings LLC?
About the Role:
We are seeking a highly motivated and experienced Hourly Manager to join our team at Wingstop. As an Hourly Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring that our customers receive exceptional service and our team members are motivated and productive. You will be expected to lead by example, maintain a positive work environment, and uphold our high standards of quality and cleanliness.
Minimum Qualifications:
- High school diploma or equivalent
- 2 years of experience in a restaurant management role
- Strong leadership and communication skills
- Ability to work flexible hours, including evenings and weekends
Preferred Qualifications:
- Associate's or Bachelor's degree in Business Administration or related field
- Experience with inventory management and ordering
- Bilingual in English and Spanish
Responsibilities:
- Supervise and train team members to ensure they are providing excellent customer service and following all company policies and procedures
- Manage inventory and ordering to ensure adequate supplies are available for daily operations
- Maintain a clean and organized restaurant environment, including kitchen and dining areas
- Handle customer complaints and resolve issues in a timely and professional manner
- Assist with scheduling and payroll as needed
Skills:
As an Hourly Manager at Wingstop, you will utilize your strong leadership and communication skills to motivate and train team members, manage inventory and ordering, and maintain a clean and organized restaurant environment. You will also need to be able to handle customer complaints and resolve issues in a timely and professional manner. Additionally, proficiency in Microsoft Office and experience with scheduling and payroll software is preferred.