What are the responsibilities and job description for the Wingstop Restaurant Supervisor I position at San Antonio Wings LLC?
About the Role:
As a Wingstop Restaurant Supervisor I, you will play a crucial role in ensuring the smooth operation of our restaurant in San Marcos. Your primary responsibility will be to oversee daily activities, manage staff, and maintain high standards of food quality and customer service. You will be instrumental in training and developing team members, fostering a positive work environment, and ensuring compliance with health and safety regulations. Additionally, you will be responsible for inventory management and assisting in achieving sales targets. Ultimately, your leadership will contribute to creating an exceptional dining experience for our guests and driving the success of the restaurant.
Minimum Qualifications:
- High school diploma or equivalent.
- At least 1 year of experience in a supervisory role within the food service industry.
- Strong understanding of food safety and sanitation regulations.
Preferred Qualifications:
- Associate's degree in hospitality management or a related field.
- Experience with point-of-sale (POS) systems and inventory management software.
- Previous experience in a fast-casual restaurant environment.
Responsibilities:
- Supervise daily restaurant operations and ensure adherence to company policies and procedures.
- Train, mentor, and evaluate team members to enhance their performance and career growth.
- Manage inventory levels, order supplies, and control food costs to maximize profitability.
- Ensure exceptional customer service by addressing guest inquiries and resolving complaints promptly.
- Assist in the development and implementation of marketing strategies to increase sales and customer engagement.
Skills:
The required skills for this position include strong leadership and communication abilities, which are essential for effectively managing a diverse team and ensuring a cohesive work environment. Problem-solving skills will be utilized daily to address customer concerns and operational challenges promptly. Time management skills are crucial for balancing multiple tasks, from overseeing staff to managing inventory. Preferred skills such as familiarity with POS systems will enhance efficiency in processing orders and tracking sales. Overall, a combination of these skills will enable you to create a positive atmosphere for both employees and customers, driving the restaurant's success.
