What are the responsibilities and job description for the Wingstop Restaurant Supervisor II position at San Antonio Wings LLC?
About the Role:
As a Wingstop Restaurant Supervisor II, you will play a crucial role in ensuring the smooth operation of our restaurant locations. Your primary responsibility will be to oversee daily operations, manage staff, and maintain high standards of customer service and food quality. You will be instrumental in training and developing team members, fostering a positive work environment, and driving sales through effective leadership. Additionally, you will be responsible for inventory management, ensuring compliance with health and safety regulations, and implementing company policies. Ultimately, your leadership will contribute to the overall success and profitability of the restaurant.
Minimum Qualifications:
- High school diploma or equivalent.
- At least 2 years of experience in a supervisory role within the food service industry.
- Strong understanding of food safety and sanitation practices.
Preferred Qualifications:
- Associate's degree in hospitality management or a related field.
- Experience with point-of-sale systems and inventory management software.
- Previous experience in a fast-casual restaurant environment.
Responsibilities:
- Supervise daily restaurant operations and ensure adherence to company standards.
- Train, mentor, and evaluate team members to enhance their performance and career growth.
- Manage inventory levels, order supplies, and control food costs to maximize profitability.
- Ensure exceptional customer service by addressing guest concerns and maintaining a welcoming atmosphere.
- Implement health and safety regulations and ensure compliance with local and state laws.
Skills:
The required skills for this position include strong leadership and communication abilities, which are essential for effectively managing a diverse team and ensuring a positive work environment. Organizational skills are crucial for overseeing inventory and maintaining operational efficiency on a daily basis. Customer service skills will be utilized to address guest concerns and enhance their dining experience. Additionally, problem-solving skills will be important for resolving operational challenges and implementing effective solutions. Preferred skills, such as familiarity with restaurant management software, will aid in streamlining processes and improving overall restaurant performance.
