What are the responsibilities and job description for the Utility Services Associate (Special Districts) position at San Bernardino County?
The Job
THIS IS A SPECIAL DISTRICTS POSITION
Excellent Benefits Package includes retirement, health, vacation, & much more!
The Special Districts Department, Water and Sanitation Division is recruiting for Utilities Services Associates within the Developmental Services Unit who are responsible for researching and processing land use and water/sewer permit applications, interpreting codes, ordinances and regulations to the public, researching planning data, parcel maps, and water/sewer infrastructure maps, writing water/sewer availability (will-serve) letters, issuing water/sewer permits, issuing construction meters and permits, taking customer and developer calls.
Duties, depending on level, may include, but are not limited, the following:
- Reviews development or construction plans and applications for completeness, accuracy, and conformance to regulations, completes initial processing of applications and calculates fees
- Performs sewer fixture unit counts, calculates equivalent dwelling units (EDUs), and calculates internal and external fees.
- Informs developers, contractors, builders and public on matters pertaining to water and sewer regulations, ordinances, requirements, easements, and plot plans.
- Issues permits for water/sewer connections
- Sets up customer accounts in the billing system and tracks services for activation
- Issues work orders to field technicians and closes work orders once completed.
- Collects fees in the form of cash, checks, and credit cards, verifies credit cards, and issues receipts
- Research easements, reviews easements, and informs developers, contractors, builders, and public on matters pertaining to required private and public easements
- Informs developers, contractors, builders and public about maintenance bonds and reimbursement agreements for installations of water/sewer main pipelines
- Researches legal descriptions, property ownership and land use with regards to water and sewer services using maps, computer, assessor records, and County Recorders records
- Attends and participates development services meetings, project management meetings, advisory councils, and community meetings and may prepare maps and displays for meetings
- Prepares reports, correspondence, tracking spreadsheets, procedures, and other documents as required.
- Provides vacation and temporary relief as required.
CONDITIONS OF EMPLOYMENT
Travel: Travel throughout the County may be required. A valid California Class C Driver License and proof of automobile liability insurance must be provided at time of hire and maintained throughout employment.
Background: A successful background check is required prior to assignment.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
NOTE: Ensure your work history clearly details your qualifying experience as noted above, including any specific experience and responsibilities with billing records and documents, accounts payable/receivable (including computer billing system used), explaining/enforcing policies and procedures, and all computer programs used.
Desired Qualifications
Selection Process
Application Procedure: Please complete and submit the online employment application and supplemental questionnaire to be considered. To be considered for this excellent opportunity, please complete and submit the online employment application by 5 PM on March 14, 2025. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
Note: Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
Selection Process: The selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
For important information on employment processes and submitting job applications, see links below:
