Charge Nurse - Sign-on-Bonus! Up to $20,000

uture SDAIHC – San Diego American Indian Health Center

More Than Just a Job:

• Join an organization providing 45 years of healthcare services to San Diego, accredited by AAAHC, AHA, CHQR, CARF International, and
• Be part of a workplace where you will shape the future of community
• Make a difference every day with patient-centered care for diverse
• Reach your career goals with various opportunities for professional
• Enjoy competitive compensation, great benefits, and supportive work-life balance.

About SDAIHC:

We're currently undergoing exciting new expansions, including a $35 million campaign to construct a modern community health center and a partnership with the County of San Diego's Refugee Health Assessment Program to address the health concerns of newly arrived refugees. These upcoming developments have created new job opportunities at our organization, and we need your expertise to shape the future of community health.

Summary:

The Charge Nurse plays a pivotal role in managing the daily operations of clinical staff. Charge Nurse ensures the smooth delivery of patient-centered care, compliance with FQHC standards, and adherence to all federal, state, and local regulations. The Charge Nurse provides leadership, clinical expertise, and support to nurses, medical assistants, and other healthcare team members while fostering an environment that prioritizes high-quality, culturally competent care.

Key Responsibilities:

1. Performs appropriate treatments as ordered by physician in an accurate and timely manner.
2. Performs therapeutic nursing interventions as established by individualized plan of care for the patient and his/her family.
3. Delivers care with appropriate age and cultural competence to specific patient populations according to individualized needs.
4. Provides individualized patient/family education customized to the patient and his/her family.
5. Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
6. Initiates emergency resuscitative measures according to adult resuscitation and advanced life support protocols.
7. Maintains confidentiality in matters related to patient, family, and client facility staff.
8. Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient’s and family’s diversity, preserving their autonomy, dignity, and rights.
9. Reports patient condition to appropriate personnel during each shift.
10. Maintains current competency in nursing specialty by attending educational workshops, procedures or protocols.
11. Conducts ongoing assessments as determined by patient’s condition and/or the client facility’s policies, procedures or protocols and reprioritizes care accordingly.
12. Develops plan of care that is individualized for the patient reflecting collaboration with other members of the healthcare team.
13. Reviewing professional publications; establishing personal networks; participating in professional societies.
14. Possesses strong phlebotomy skills and is able to work in laboratory and perform successful blood draws, use appropriate tubes for labs, and send lab orders/specimen samples to Quest in a timely manner. .
15. Consistently demonstrates superior customer service in interactions with patients; Utilizes strong interpersonal communication skills with staff in all different departments.
16. Can guide MAs in workflows and assist with procedures / skills as needed.
17. Collaborate with Senior Operations Manager in training new and existing staff to ensure all clinical staff provide quality medical treatment.
18. Collaborate with Senior Operations manager with disciplinary actions, and performance evaluations.
19. Checks and oversees maintenance of clinic logs including refrigerator and freezer temperatures twice daily (AM/PM), room cleaning, hazardous waste, and expiration dates.
20. Assists/oversees medical supplies inventory and materials.
21. Utilizes strong time management skills among clinical tasks and administrative tasks; assists in reviewing incoming faxes for urgency, delegates’ tasks as appropriate to other MAs, Providers, front office, or RN.
22. Demonstrates proficiency in the use of the clinic’s E.H.R, including appropriate documentation of visits, telephone notes, medical Rx refill requests, referral process, and data entry into patient’s chart.
23. Checks CAIR for up-to-date IZ records. 
24. Collaborate with Senior Operations Manager with HEDIS, UDS, GPRA measures.
25. Collaborate with Senior Operations Manager in facilitating inter-department communication.
26. Performs other duties as assigned.

Supervision and Leadership:

1. Lead, mentor, and supervise registered nurses and medical assistants’ day duties.
2. Conduct performance evaluations and provide feedback to nursing staff.
3. Ensure compliance with healthcare regulations and standards.

Patient Care:

1. Develop and implement patient care plans.
2. Conduct patient assessments and provide direct patient care as needed.
3. Monitor and document patient progress and outcomes.

Coordination and Collaboration:

1. Collaborate with physicians, specialists, and other healthcare professionals to provide comprehensive patient care.
2. Coordinate patient care services across different departments.
3. Facilitate communication between patients, families, and healthcare teams.

 Administrative Duties:

1. Maintain accurate patient records and ensure confidentiality.
2. Manage scheduling and staffing to ensure adequate coverage.
3. Participate in quality improvement initiatives and policy development.

 Education and Training:

1. Provide ongoing education and training to nursing staff.
2. Stay updated on best practices and new healthcare regulations.
3. Implement educational programs to enhance nursing skills and knowledge.

Qualifications:

1. Education: Bachelor’s Degree in Nursing (BSN) required; Master’s Degree in Nursing (MSN) preferred.
2. Licensure: Active Registered Nurse (RN) license in the state of California.

Experience:

1. Minimum of 5 years of nursing experience, with at least 2 years in leadership in clinic or healthcare operations.
2. Demonstrated success managing multi-disciplinary teams in a culturally diverse environment.
3. Proficiency in healthcare IT systems, including EHR platforms, preferably in ECw.

Preferred:

1. Experience serving a multicultural population.
2. FQHC and/or public health background.
3. Familiarity with Community Health Clinics and/or Indian Health Clinics

Skills:

1. Strong leadership and supervisory skills.
2. Excellent communication and interpersonal skills.
3. Proficiency in electronic health records (EHR) systems.
4. Ability to manage multiple priorities and work in a fast-paced environment.

Certifications:

1. CPR BLS Provider through the American Heart Association.

Preferred:

1. FQHC background.
2. Familiarity with community health clinics.  
3. ECW EHR.
4. Prefer a Master’s degree from an accredited university or professional school for a Nursing, and at least 2 years of experience; or a BA and 4 years’ experience

Special Conditions of Employment:

1. Current BLS CPR certification with American Heart Association.

Knowledge, Skills, and Abilities:

1. Excellent verbal and written communication skills.
2. Excellent interpersonal, negotiation, and conflict resolution skills.
3. Excellent organizational skills, record-keeping skills and attention to detail.
4. Excellent time management skills with a proven ability to meet deadlines.
5. Strong analytical and problem-solving skills.
6. Ability to prioritize tasks and to delegate them when appropriate.
7. Ability to act with integrity, professionalism, and confidentiality.
8. Proficient with Microsoft Office Suite or related software.
9. Proficiency with or the ability to quickly learn the organizations EMR and other billing software systems.

Physical and Mental Requirements:

1. Able to lift/move up to 20 pounds, move from place to place.
2. Able to stand, bend and reach for prolonged periods.
3. Ability to do math, organize and prioritize workload, work effectively and efficiently under stress.
4. Ability to supervise, multitask, understand, and follow instructions.
5. Ability to proficiently read, write, speak, and understand English.

Customer Service:

1. Actively supports, promotes, and works to fulfill the Mission, Vision, and core values of SDAIHC.
2. Provides excellent internal and external customer service.
3. Demonstrates SDAIHC’s Standards of Customer Service Behavior: Compassion, Attitude, Communication, Appearance, Sense of Ownership, and Teamwork.
4. Participates in on-going customer service training.
5. In every action, seeks to promote SDAIHC as a top service organization.

 Quality Management:

1. Contribute to the success of the organization by participating in quality improvement activities.
2. Complies with all SDAIHC policies and procedures and proactively participates in the implementation of new initiatives.
3. Participate and ensures continuous quality improvement process as directed by clinic leadership. 

Safety:

1. Ensures regulatory compliance and adherence with policies and procedures related to safe work practices.
2. Participate in infection prevention through appropriate use of infection control measures during patient treatment and patient interactions.
3. Ensure compliance with regulatory requirements for maintaining physical spaces, equipment, and supplies. 
4. Uses all appropriate equipment and/or tools to ensure workplace safety.
5. Immediately reports unsafe working conditions.

 Privacy/Compliance:

1. Maintains privacy and security of all patients, employee, and volunteer information and access to such information. Such information is accessed on a need-to-know basis for business purposes only.
2. Complies with all regulations regarding corporate integrity and security obligations. Reports on unethical, fraudulent, or unlawful behavior or activity.
3. Upholds strict ethical standards.

Flexibility: Available for all shifts and, when required, able to work evenings and weekends

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Preference is given to qualified American Indian/Alaskan Natives in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the San Diego American Indian Health Center, is an equal opportunity employer.

San Diego American Indian Health Center is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation, or belief.

Salary : $100,000 - $120,000