Management Trainee

Job Description

Job Description

We partnered with a telecommunications brand to provide accessible communication tools to low-income households. Our Management Trainee plays an integral part in allowing families to better navigate tough times when the unexpected happens. As a Management Trainee, you will assist us in creating a strong, positive impact in the community. We take immense pride in initiating, maintaining, and expanding relationships with all persons wishing to enroll.  If you're looking to join a rapidly growing company with a triumphant and positive environment, then a career with us is for you!

Responsibilities as a Management Trainee :

• Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program
• Maintain high levels of confidentiality with sensitive client information
• Act as the primary point of contact responsible for handling all enrollment appointments
• Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve
• Empathize and deescalate consumer concerns with sincerity, understanding, and care
• Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program

Qualifications as a Management Trainee :

Perks of a Management Trainee :

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