What are the responsibilities and job description for the Management Trainee position at San Diego AMS Inc?
We partnered with a telecommunications brand to provide accessible communication tools to low-income households. Our Management Trainee plays an integral part in allowing families to better navigate tough times when the unexpected happens. As a Management Trainee, you will assist us in creating a strong, positive impact in the community. We take immense pride in initiating, maintaining, and expanding relationships with all persons wishing to enroll. If you're looking to join a rapidly growing company with a triumphant and positive environment, then a career with us is for you! Responsibilities as a Management Trainee : Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program Maintain high levels of confidentiality with sensitive client information Act as the primary point of contact responsible for handling all enrollment appointments Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve Empathize and deescalate consumer concerns with sincerity, understanding, and care Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program Qualifications as a Management Trainee : Experience in Consulting, Customer Service, Benefits Enrollment, Member Services, or sales preferred Degree in Communications, Psychology, Marketing, Business Management or related fields Ability to maintain a positive attitude, even in times of stress Agile thinker and decision-maker Impeccable professionalism and communication with clients, management, and fellow staff Excellent organizational skills with keen attention to detail and follow-through in a role that leaves limited opportunity for errors Perks of a Management Trainee : Community involvement and the ability to make a difference Competitive compensation, bonuses, and incentives Team building activities Traveling opportunities for top performers Holiday closings #LI-Onsite Powered by JazzHR
