What are the responsibilities and job description for the Employee Relations Generalist position at San Diego County Credit Union?
What will I do in this role?
Serve as primary point of contact for team member inquiries related to employee relations, complaints and investigations. Primarily oversee performance management processes including performance appraisals, performance coaching, disciplinary actions and separations of employment. Support and maintain a positive relationship between the organization and its employees by addressing employee concerns, resolving conflict and implementing practices that promote both transparency and accountability. Maintain quality service standards set by the organization.
What qualifications do I need to have for this role?
Requirements:
Associate’s Degree in Business Administration, Human Resources or related field, a certificate in Human Resources Management, or three years’ related work experience.
Functional competency with basic HR body of knowledge, with three years’ experience working in an HR Department.
Preferences:
Experience is preferred to include working directly within employee relations or other relevant areas of HR.
Experience Conducting Employee Investigations Is Preferred.
Skills/Competencies:
We believe that it takes a happy, healthy and hard-working team to be an industry leader and we’ve achieved this through our “Feel the Teal” culture. “Feel the Teal” is our sense of pride and passion for our brand, our work and our community. We strive to build our teams with positive, hard-working, energetic and collaborative individuals who embrace the same passion for their work and exude their energy outward to provide exceptional service to our members and the community.
SDCCU cares about its people and is committed to hiring and retaining top talent. We are big advocates for career advancement and we do everything we can to encourage the personal and professional growth of our team. Our “Feel the Teal” culture nurtures a healthy work environment and promotes T eamwork, E xceptional service, A ccountability and L eadership.
What benefits are available to me?
With employment, SDCCU offers competitive salaries, a motivating environment, growth opportunities and a generous benefits package for all team members. While certain benefits will vary based on length of service and full/part-time status, most team members can look forward to these benefits:
This role is Location Dependent and is based at 6545 Sequence Drive, San Diego, CA 92121.
What is the pay range?
Pay Scale: $76,900.00-$99,500.00 (Per Year)
Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability.It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions.
What will my schedule be?
WEEKDAY SCHEDULE
Monday 8:00am-5:00pm
Tuesday 8:00am-5:00pm
Wednesday 8:00am-5:00pm
Thursday 8:00am-5:00pm
Friday 8:00am-5:00pm
Saturday Off
Sunday Off
For exempt roles, standard business hours are referenced above.
Additional Schedule Details (If Applicable): N/A
Serve as primary point of contact for team member inquiries related to employee relations, complaints and investigations. Primarily oversee performance management processes including performance appraisals, performance coaching, disciplinary actions and separations of employment. Support and maintain a positive relationship between the organization and its employees by addressing employee concerns, resolving conflict and implementing practices that promote both transparency and accountability. Maintain quality service standards set by the organization.
What qualifications do I need to have for this role?
Requirements:
Associate’s Degree in Business Administration, Human Resources or related field, a certificate in Human Resources Management, or three years’ related work experience.
Functional competency with basic HR body of knowledge, with three years’ experience working in an HR Department.
Preferences:
Experience is preferred to include working directly within employee relations or other relevant areas of HR.
Experience Conducting Employee Investigations Is Preferred.
Skills/Competencies:
- Service focused individuals, who prioritize the member and end user experience.
- Team driven, with willingness and proven ability to work well and collaborate effectively with others.
- Professional demeanor and effective communication skills.
- Ability to maintain and promote an ethical and compliant environment.
We believe that it takes a happy, healthy and hard-working team to be an industry leader and we’ve achieved this through our “Feel the Teal” culture. “Feel the Teal” is our sense of pride and passion for our brand, our work and our community. We strive to build our teams with positive, hard-working, energetic and collaborative individuals who embrace the same passion for their work and exude their energy outward to provide exceptional service to our members and the community.
SDCCU cares about its people and is committed to hiring and retaining top talent. We are big advocates for career advancement and we do everything we can to encourage the personal and professional growth of our team. Our “Feel the Teal” culture nurtures a healthy work environment and promotes T eamwork, E xceptional service, A ccountability and L eadership.
What benefits are available to me?
With employment, SDCCU offers competitive salaries, a motivating environment, growth opportunities and a generous benefits package for all team members. While certain benefits will vary based on length of service and full/part-time status, most team members can look forward to these benefits:
- Generous Paid Time Off benefits for all team members.
- Required five (5) days of Paid Time Off each year to ensure rest, relaxation and focus on wellness.
- Medical, Dental and Vision coverage from a choice of premier providers.
- 401(k) Salary Savings Plan with generous SDCCU contribution.
- Up to eleven (11) paid holidays per year.
- Annual wellness reimbursement for gym memberships, yoga classes and more!
- Tuition Reimbursement Program and Degree Completion Bonus.
- Career advancement/internal promotion opportunities.
- Company paid Group Term Life.
- Company paid Long Term Disability Insurance.
- Supplemental Insurance Plans.
- Discounts on events and entertainment.
- Ongoing training and development.
- Casual dress at the Operations and Call Centers; business casual for branch staff.
- No nights or Sundays for most positions.
- On-site gym for Operations Center employees.
- Community event opportunities.
This role is Location Dependent and is based at 6545 Sequence Drive, San Diego, CA 92121.
What is the pay range?
Pay Scale: $76,900.00-$99,500.00 (Per Year)
Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability.It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions.
What will my schedule be?
WEEKDAY SCHEDULE
Monday 8:00am-5:00pm
Tuesday 8:00am-5:00pm
Wednesday 8:00am-5:00pm
Thursday 8:00am-5:00pm
Friday 8:00am-5:00pm
Saturday Off
Sunday Off
For exempt roles, standard business hours are referenced above.
Additional Schedule Details (If Applicable): N/A
Salary : $76,900 - $99,500
