Black Services Manager

WELCOME TO YOUR CENTER!

Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows they are welcomed, valued, and supported. As the beacon for our regional LGBTQ community, we actively recommit to being a more vibrant, bold, innovative, safe, and modern center each day than the day before. The Center is sex-positive and provides advocacy, critical health, and social support services to support our community members through all stages of life while focusing on our deeply held values of equity, social justice, and client-centered, trauma-informed care. The Center currently has over 100 staff working at 11 facilities across San Diego County.

POSITION SUMMARY

This position has three primary function areas: client support, community engagement, and administrative duties. Under the supervision of the Director of Community Programs, the Black Services Manager (BSM) provides direction and coordination of the Black Services Program. The BSPM will serve as the Center's main resource owner for all aspects of implementing and maintaining the program objectives. Using their professional and lived experience, the BSPC will help connect the Center to the Black LGTBQ community and the community to The Center for greater interaction and support opportunities. This position will begin in July 2025.

PRIMARY ROLES & RESPONSIBILITIES

Program Development/Coordination:

• Serve as the owner of all program documentation, materials, work plans, and budgets
• Collaborate with The Center's Black LGBTQ Community Advisory Committee on program relevance and feasibility for the Black LGBTQ community.
• Serve as the liaison between the Center and the Black LGBTQ community
• Work with Center staff to conduct and analyze the San Diego Power Analysis for the Black LGBTQ Community
• Conduct targeted outreach for the San Diego Black LGBTQ community
• Regularly assess the program based on political climate/focus to ensure program relevance.

Client Support:

• Connect Black clients to the full range of programs and services of The Center
• Provide medical and non-medical case management, information, and referrals to Black clients
• Refer Black clients to necessary resources (culturally proficient information, organizations, providers, and services) and provide client advocacy as clients navigate resource challenges
• Provide appropriate and relevant group and workshop coordination and facilitation, including guidance/supervision of facilitators

Community Interaction:

• Serve as an active member of the Services Integration team, including participating in collaborative team initiatives like Food Banks, Employment Fairs, etc.
• Coordinate recreational, educational, and social justice programming with and for the Black LGBTQ community
• Build connections/relationships and collaborate with other local, statewide, and national Black LGBTQ organizations and community partners, with a focus on the San Diego Social Justice organizations
• Work with the Communications Department to produce the Black Quarterly Newsletter

Required Qualifications:

1. Education and/or Experience: Three years of professional/lived experience working in direct social services or social justice, organizing roles, preferably within or serving the Black LGBTQ community. Experience navigating the San Diego Black LGBTQ community and other queer organizations.
2. Other Skills: Must demonstrate competence in working with diverse populations, ability to manage multiple tasks with shifting priorities, and work in various team settings. Must also demonstrate sound judgment and decision-making skills, the ability and availability to work evenings and weekends, and travel locally throughout the region when necessary. Lived experience as a member of a historically under-served community (i.e., low-income, BIPOC communities, LGBTQ communities, immigrant communities, etc.) preferred. Event/program management, grant support/management.
3. Language Skills: Fluency in English is required.

preferred QUALIFICATIONS:

1. Education and/or Experience: Three years of professional/lived experience in program development/management in the Black LGBTQ community.
2. Language Skills: Fluency in Spanish is preferred.

COMPENSATION & BENEFITS:

• Compensation: The pay range for this position is $27.00 - $30.00/hour and is commensurate with experience. This is a Full-Time, Regular Non-Exempt
• Benefits: The CENTER offers a robust benefits package, inclusive of Competitive Pay Scales, 401(k) Retirement Plan (with company match), Full Medical, Dental, Vision, and Chiropractic Health Coverage, Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children, Full-time and Part-Time Schedules, Generous Vacation and Holiday Benefits, Professional Training & Development Experiences, Opportunities for Promotion & Advancement

Please review the current job openings by clicking the button below. If you believe you possess the heart and skills for any of these (or any other) exciting job opportunities, we encourage you to apply. Instructions for how to apply are included in each job announcement. We regret that we are unable to accept telephone inquiries.

Equal Opportunity Employer

The San Diego LGBTQ Community Center is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Salary : $27 - $30