What are the responsibilities and job description for the Associate Director of Sales- Family Friendly Resort offering Authentic San Diego Soul position at San Diego Mission Bay Resort?
Description
THE JOB:
The Associate Director of Sales is responsible for overseeing and guiding the sales department's efforts, ensuring the development and execution of sales strategies to meet company revenue and growth targets. This role will involve managing and mentoring a team of sales professionals, analyzing sales data, and collaborating with other departments. The Associate Director of Sales creates an environment and culture of leaders with dynamic selling skills and a sense of customer urgency that meets the financial needs of the organization and surpasses the customer expectations. Actively defines, refines, and continuously improves processes, systems, and performances to foster an environment of leadership, innovation, education, and growth of each individual team member.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as the Associate Director of Sales requires skills such as patience, empathy, and a desire to provide excellent service for our guests.
Our CULTURE:
People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23 unique hotels around the Americas, distinctly unique in location and soul.
At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
The OFFER:
In return, you are rewarded with a competitive compensation package including competitive pay, incentive package, insurance benefits, matching 401k, PTO, parking and meals.
Requirements
- Bachelor’s degree in Hospitality Management desired.
- Five or more years of related and progressive sales experience in similar organization. Two years as a supervisor/manager in similar setting desired.
- Possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully leading and coordinating staff in a high volume, time sensitive environment.
- Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service.
- Must have excellent customer service/communication skills to work with guests and providing a high level of guest satisfaction.
- Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.
The ideal candidate will have:
- Experience within a hotel/resort environment
- Leadership
- Strategic thinking
- Communication and interpersonal skills
- Analytical skills and decision-making
- Relationship building
- Problem-solving
Salary : $110,000 - $115,000
