What are the responsibilities and job description for the Patient Care Coordinator position at San Diego Periodontics & Implant Dentistry?
Job Summary:
- Looking for a reliable, friendly and energetic team member to join our patient oriented periodontics practice.
- Answer patient phone calls, texts and emails.
- Manage, update, and follow up with new patients and unscheduled treatment.
- Responsible for maintaining a full and productive schedule.
- Ensure necessary forms, x-rays and information are obtained prior to appointment.
- Calculate patients' estimated out of pocket prior to patients’ visits.
- Obtain high treatment plan acceptance by educating the patient on the diagnosis, treatment, cost, insurance coverage and financial options.
- Exceed patient expectations in customer service.
- Communicate and keep patients informed throughout their visit.
- Build and maintain productive referral relationships.
- Build word of mouth referrals and encourage patients to write 5 star reviews.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Required:
- Team player/Adaptable
- Self-motivated and results oriented.
- Basic knowledge of dental terminology & insurance.
- Strong verbal and written communication skills.
- Strong computer skills and the ability to learn new programs.
- Strong organizational skills with the ability to multi-task.
- Quick and willing learner.
- Proficient with computers and technology.
- Ability to multi-task, detail oriented.
- Customer service oriented and takes initiative.
- Typing Speed: 40 wpm.
Preferred:
- Understanding of periodontics & implants.
- Experience with dental PPO insurance.
- Experience with Eaglesoft, Vyne and Weave.
- X-ray license.
- Sales experience.
Skills:
- Excellent interpersonal and communication skills.
- Customer service oriented.
- Social perceptiveness.
- Critical thinking and problem solving.
- Software and computer skills.
- Excellent verbal and written communication.
Compensation is commensurate with experience.
To apply for this position:
To apply for this position:
- Please call 617-329-9025
- Reply with your resume, cover letter, and desired pay.
Salary : $21