Undergraduate Student Assistant - Retention

Overview

The salary for this position is $18.00 per hour is non-neogiatable.

FUNCTION OF THE UNIT

The overall plan of SDSU’s Building Bridges between Community and Careers (here on referred to Building Bridges) is a project whose aim is to position SDSU Imperial Valley (SDSU-IV) campus to be instrumental in addressing the community and regional workforce needs by facilitating pathways through San Diego State University (SDSU) to successful careers in Nursing, Public Health, and STEM education.

PURPOSE OF THE POSITION

This position will be assisting the Outreach Specialist and the Retention Specialist in various duties, activities, and events as needed.

Responsibilities

General duties – Peer Coach - under the supervision of Retention Specialist – 75%

• Provide general SDSU Imperial Valley campus information to current students.
• Provide guidance to students through tutoring, workshops, and mentoring.
• Create and maintain your schedule for mentoring with your mentees.
• Manage your appointments in a timely manner (this includes canceling and rescheduling)
• Maintain records of tutoring sessions and records of mentoring sessions using the appropriate forms/software.
• Share study skills or resources when necessary and adapt to the students’ learning method.
• Other duties as assigned.

Prospective Student Events – 15%

• Be able to conduct tours, present, or serve on student panels during campus visits as required.
• Complete required hours as determined by the SDSU supervisors.
• Remain on task at all times. Do not leave any event without approval from the Lead or Supervisors.
• Be prepared at each outreach event including appropriate attire.
• Be attentive at all responsibilities. No personal use of cell or university phones, use of personal or university computers for games and/or the internet in the office or at events.
• Represent SDSU Imperial Valley at college and career fairs and other community events.

Office/Clerical - 10%

• Accurately input and update data into computer systems or databases. Maintain records and files as needed.
• Sort and file documents, records, and correspondence. Maintain a well-organized filing system for easy retrieval.
• Professionally handle incoming calls, take messages, and direct calls to the appropriate person or department.
• Manage and respond to emails promptly. Communicate effectively with prospective students, their families, staff and faculty.
• Provide assistance and information to prospective students, their families, staff and faculty as required. Resolve basic inquiries or redirect to the appropriate department.
• Handle sensitive information and documents with discretion and maintain strict confidentiality.
• Other duties as assigned.

Students in Nursing, Math, Public Health encouraged to apply

Qualifications

Minimum Education

• Current enrollment as an undergraduate student at SDSU

Minimum Experience

• none

• Ability to check SDSU employee email on a daily basis.
• Ability to gain knowledge of University admission policies and procedure.
• Thorough written and oral communication skills, including English grammar, spelling and punctuation.
• Strong interpersonal skills

ADDITIONAL APPLICANT INFORMATION:

• Candidate must reside in California and live within a commutable distance from SDSU at time of hire.
• Job offer is contingent upon satisfactory clearance based on background check results (including a criminal record check).
• San Diego State University Research Foundation is an equal opportunity employer. Consistent with California law and federal civil rights laws, SDSU Research Foundation provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin or any other categories protected by federal or state law.  
• Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. Our commitment to equal opportunity means ensuring that every employee has equal access to resources and support. 
• SDSU Research Foundation complies with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), and other applicable state and federal anti-discrimination laws including grant or contract terms and conditions related to funded program activities. Further the SDSU Research Foundation maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.  
• SDSU Research Foundation makes all employment decisions including, but not limited to, applicant screening, hiring, promotion, demotion, compensation, benefits, disciplinary actions, and terminations on the basis of merit.

Salary : $18