What are the responsibilities and job description for the Director/Sr. Director, Business Intelligence position at San Diego Wave FC?
WE’D LOVE FOR YOU TO JOIN US!
San Diego Wave Fútbol Club is on a mission to build a world class home for players and fans. We are seeking a dynamic, forward-thinking individual to join our mission to share our story, win championships, increase, and delight our fans. We’re making memories and engaging our community through this beautiful game.
The Wave is hiring a BI expert to ensure we have a single source of truth better understand our fanbase, their purchasing behaviors, buying trends, etc, allowing us maximize all revenue streams. The position will help us
The Director/Sr. Director of Business Intelligence will serve as the head of the department, responsible for developing and leading San Diego Wave’s business intelligence, data strategy, and analytics functions. This individual will be a key member of the leadership team driving the long-term business strategy and will set the vision for how data is collected, managed, and leveraged to drive revenue growth, fan engagement, sponsorship valuation, and operational efficiencies, while also identifying new revenue opportunities.
The role requires a strategic thinker and hands-on leader who can build a high-performing team, partner with internal and external stakeholders, and establish a culture of data-driven decision-making across the organization.
Key Responsibilities
Strategic Leadership & Vision
- Develop and execute a data strategy roadmap that aligns with the club’s business goals, optimizing revenue streams and operational effectiveness
- Leverage data and analytics to co-lead executive leadership on long term business strategy development.
- Evangelize a data-driven culture by educating stakeholders on best practices, insights, and opportunities.
- Serve as the trusted analytics partner to executive leadership, influencing strategic decision-making across ticketing, merchandising, sponsorship, marketing, and fan engagement.
Data Infrastructure & Governance
- Oversee the design, implementation, and management of the club’s data architecture, analytics platforms, and reporting systems.
- Ensure best practices in data governance, integrity, security, and compliance with league, privacy, and ethical standards.
- Manage relationships with external vendors providing BI, data warehousing, and analytics services.
Business & Revenue Impact Analytics
- Develop advanced analytics models (including predictive analytics and AI/ML applications) to optimize:
- Ticket sales, pricing strategies, and attendance forecasting.
- Merchandising: Use sales data to predict product performance, identify gaps, and plan for key purchasing periods.
- Sponsorship valuation and ROI measurement to enhance partnerships.
- Fan engagement insights to improve retention, personalization, and digital experiences.
- Operational efficiencies across departments.
- Create and manage real-time dashboards for executives and department heads, providing actionable insights.
- Identify untapped opportunities in structured and unstructured data sources to improve decision-making.
Team Leadership & Department Growth
- Build, mentor, and lead a high-performing Business Intelligence & Analytics team.
- Manage agency/third party vendor relationships.
- Establish department structure, hiring plans, and career development paths.
- Drive cross-functional collaboration, ensuring that all departments have access to actionable data insights.
Core Competencies
Leadership & Influence
Leadership & Influence
- Proven ability to influence executive decision-making and drive strategic planning through storytelling with data.
- Strong interpersonal skills to build relationships across departments and external partners.
- Ability to work well in a cross-functional matrix management environment with a highly collaborative, team-oriented approach to problem-solving.
- High-energy, solution-oriented mindset with a passion for using data to drive innovation and success.
Education & Experience
- Bachelor’s degree required (MBA preferred); quantitative disciplines (e.g., Statistics, Economics, Data Science, Business Analytics) preferred.
- 10 years of experience in data analytics, business intelligence, or strategy, with at least 3-5 years leading a BI/analytics team in sports, entertainment, or a similar industry.
- Proven success in leading data initiatives that drive revenue growth and operational efficiency.
Technical & Analytical Expertise
- Deep experience with BI tools (e.g., Tableau, Power BI, Looker) and data platforms (e.g., Snowflake, BigQuery, etc).
- Strong SQL and data visualization skills; familiarity with Python or R for advanced modeling is a plus.
- Experience with predictive analytics, AI, and machine learning to drive business insights.
- Ability to translate complex data into clear, compelling, and actionable recommendations.
If you meet the above qualifications and are ready to take on the challenge of leading our professional soccer club to success, we want to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the position.
APPLY TODAY
Our people are our club. We believe different backgrounds and experiences bring new ideas and perspectives. We encourage talented candidates from underrepresented and underserved backgrounds to apply. We’re excited to welcome new members of our team who share our passion. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
