What are the responsibilities and job description for the Program Coordinator position at San Francisco Community Health Center?
Job Title: Program Coordinator, CDRP / Trans Thrive
About Us:
San Francisco Community Health Center is a federally qualified health center that provides culturally competent high quality medical care, mental health services, education, and outreach. We are a safety-net for the LGBTQ community, the unsheltered community, people who use substances, and those with mental health needs. We are an anchor-organization for San Francisco’s Tenderloin neighborhood, and we also lead regional, statewide, and national programming. We believe that everyone deserves access to the highest quality care served with dignity and respect!
About You:
- You focus and center your work around giving a high level of service.
- You are empathetic responding to any situation with compassion and curiosity.
- You are driven by your own internal integrity as well as that of the agency.
- You have a justice and equity mind-set.
- You feel that everyone deserves dignity and respect.
- You consistently pay attention to details.
- You collaborate well in a diverse and cross-functional workplace.
Program Summary:|
Trans Thrive is the first of its kind stand-alone facility in San Francisco creating safe spaces, events and services for the entire trans/GNC community, including: case management; medical services (Primary Care, HRT and Needle Exchange), mental health and substance use support; social groups and special events; and a drop-in center with snacks, refreshments, a clothing closet, and a computer lab. The California Reducing Disparity Project (CRDP) is a statewide policy initiative to identity solutions for historically unserved, underserved, and inappropriately served communities.
Role Summary:
The CRDP Program Coordinator will support the California Reducing Disparities Project (CRDP), under direction of the CRDP Program Manager. The Program Coordinator will oversee and implement CRDP activities, including: 1) community-centered programming to promote client wellness, 2) accessible drop-in support for trans and gender expansive communities in San Francisco, and 3) evaluation and reporting activities to support ongoing learning. The Coordinator will also be responsible for data collection, contributing to grant reports, and maintaining relationships with other CRDP staff, technical assistance providers, and the Office of Health Equity. This position reports to the CRDP Program Manager.
Key Responsibilities:
- Implement CRDP Phase 2 extension activities, in partnership with CRDP Program Manager. The Program Coordinator will provide ongoing administrative and logistical support, in addition to planning and leading activities for Trans Thrive clients. They will ensure tasks are completed on time and attend mandatory meetings with the CRDP Contract Manager, CBA provider, project evaluator, and staff.
- Be a productive member of the dynamic CRDP team, including implementing direction from the CRDP Program Manager and attending weekly supervision, monthly project meetings, and other huddles or required meetings as necessary.
- Ensure accurate data collection and timely submission of documents.
- Contribute to positive staff morale
- Participate in state and local evaluation activities (includes collecting data via surveys, following all confidentiality and data security requirements, and contributing to evaluation projects).
- Collaborate with other teams within SFCHC or partner organizations as appropriate to support agency goals.
- Conduct community outreach and recruitment of participants throughout the San Francisco Bay Area.
- Support Trans Thrive’s social media, recruitment, and online social networking as needed.
- Other duties and responsibilities as assigned.
Minimum Qualifications:
- Project management and team leadership experience
- Engaged community member who has some experiences working with transgender and gender expansive communities in San Francisco
- Committed to antiracism, harm reduction, and centering clients
- Strong teamwork skills, including proactive communication, excellent listening, accountability, and willingness to learn
- Detail-oriented and willing to learn evaluation-related skills
- Basic computer proficiency, including accessing the internet
- Ability sit and/or stand for extended periods throughout the day
- Occasional agency-funded travel within and outside of California
- Proof of up-to-date vaccinations, including 2024 COVID-19 booster and seasonal flu vaccine.
- Proof of TB clearance (issued within the past 12 months).
Preferred Qualifications:
- Prior experience with administrative and/or research tasks
- Experience with graphic design and creating fliers
- Strong writing skills
Benefits:
Competitive compensation
Comprehensive health, vision, and dental insurance
Company sponsored life, and long-term disability insurance
Generous paid time off including paid holidays
Company-sponsored retirement plan
Opportunities for professional growth and development
EEOC Statement:
San Francisco Community Health Center is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. San Francisco Community Health Center does not discriminate on the basis of age, ancestry, citizenship status, color, creed, disability status, gender identity, HIV status, marital status, medical condition, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other legally protected class.
