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Systems Integration and Batch Operations Analyst (Hybrid Workplace) - Controller's Office (1053)

San Francisco District Attorney
San Francisco, CA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Systems Integration and Batch Operations Analyst (Hybrid Workplace) - Controller's Office (1053)

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

  • Job Code and Title : 1053-IS Business Analyst-Senior
  • Fill Type : Permanent Exempt

Hybrid Workplace :

Our workplace has a hybrid / flexible weekly schedule, where colleagues work 1 day onsite (in the San Francisco office) and 4 days from home, subject to periodic review and approval.

Controller’s Office

The Controller is the City’s chief financial officer. Our team includes financial, technology, analytical, and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective, and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives, and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and well-being of our team members.

Systems Division of the Controller’s Office :

The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which include Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence. These applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications.

Systems Integration and Batch Operations Analyst (1053)

The Systems Integration and Batch Operations Analyst will perform and participate in a range of business systems analysis and production support tasks. The analyst will provide advanced level of operational and batch support to the ELM, HCM, and FSCM applications. Batch processing includes PeopleSoft Process Scheduler, BMC Control-M scheduling systems, and GlobalScape secured transmission (sFTP) system.

Essential duties include but are not limited to :

  • Link business processes with the setup, rules, workflow, and batch processing to the ELM, HCM, and FSCM applications.
  • Define and implement application and scheduling system configuration settings.
  • Analyze the feasibility of and develop requirements for systems, batch processes, and enhancements to existing or new systems; ensure the system design fits the needs of the users.
  • Identify opportunities for business processes improvement through automation by reducing manual and time-consuming tasks.
  • Gather business requirements, perform fit / gap analysis on new and modified batch processes.
  • Consult on the analysis of an application; troubleshoot system problems; implement solutions.
  • Identify, manage, and escalate issues and risks throughout the software development life cycle.
  • Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities.
  • Interface with inter-connecting city departments and external vendors to determine system needs and requirements.
  • Prepare, or assist client in preparing service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize requests.
  • Provide technical production support for online and batch systems; assist with setting processing schedule; update and produce reports.
  • Coordinate with outside vendors and contractors to complete projects and service requests; define, assign and evaluate their work.
  • Determine structure of databases; normalize data; perform conversion of data between platforms; design, develop and generate routine and ad hoc reports in response to user needs.
  • Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness.
  • Research and evaluate software on multiple platforms; assist in developing the evaluation criteria for software.
  • Develop or modify and document general system / process design; write detailed design specifications.
  • Keeping up-to-date functional and technical documentation.
  • Performing other duties as assigned.
  • Education : An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits / units.

    Experience : Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

    Substitution : Additional experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

    Desirable Qualifications :

  • Working knowledge of job scheduling system, such as BMC’s Control-M.
  • PeopleSoft HCM and / or FSCM module functionality, fit / gap analysis, customization, and testing strategies.
  • Technical design and development experience with PeopleSoft Development Tools.
  • Professional IS Business Analyst work experience in the Public Sector.
  • Familiarity with Tier-1 ERP systems.
  • Advanced functional and technical skills in some PeopleSoft modules.
  • Demonstrated experience preparing and maintaining user training materials.
  • Verification : Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    SELECTION PLAN :

    Selected candidates will be invited to participate in one or more interviews at the Controller’s Office.

    Additional Information Regarding Employment with the City and County of San Francisco :

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.

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    Remote working / work at home options are available for this role.

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