What are the responsibilities and job description for the Database and Donor Information Manager (Hybrid) position at San Francisco General Hospital Foundation?
ABOUT SAN FRANCISCO GENERAL HOSPITAL FOUNDATION
San Francisco General Hospital Foundation (SFGHF) is a dynamic and growing nonprofit fundraising organization dedicated to promoting equity in healthcare for all at the Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG). Zuckerberg San Francisco General is the only provider of trauma (Level 1) and 24‐hour psychiatric emergency services for 1.5 million people in San Francisco and northern San Mateo counties.
A comprehensive medical center, Zuckerberg San Francisco General provides quality health care with compassion and respect to 100,000 inpatient and 500,000 outpatient visits per year, including some of San Francisco’s most vulnerable. In addition, Zuckerberg San Francisco General is one of the nation’s top tertiary academic medical centers conducting clinical training and research. In 2016, Zuckerberg San Francisco General opened a new acute care hospital, and the Foundation concluded a successful multi‐million‐dollar capital campaign. This candidate will join a diverse and inclusive Foundation staff at an exciting time as it continues to grow and advance public health in San Francisco.
POSITION SUMMARY
Reporting to the Associate Director, Development Operations, the Database and Donor Information Manager is a critical operational role that works closely and collaborates with Development and Finance team members to provide crucial data and analysis in support of organizational revenue goals and communication needs.
This key operational position oversees all aspects of the organization’s donor database (Raiser’s Edge NXT) to improve database utilization, make informed donor and external relations recommendations, and support the identification, solicitation, and stewardship of donors and prospects. The ideal candidate will take a proactive leadership role on the development team to guide and ensure that operational resources, processes, and procedures support and facilitate fundraising and outreach goals. Core duties include the following : gift entry, regular data hygiene, analysis of trends and statistics to guide fundraising and outreach, reliable reporting, and management of several third-party vendor platforms. This position works closely and collaborates with members of the Finance team to reconcile figures and ensure best practice compliance. The Database and Donor Information Manager also brings informed expertise to the role and operates autonomously as needed while also building trusted, collaborative relationships with Development team fundraisers to influence, inform, and guide their solicitations and work plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
FUNDRAISING SUPPORT : 45%
- Utilize database expertise to support prospect research and qualification
- Oversee the implementation of Blackbaud’s Prospect Insights’ wealth prospecting tool to inform and build donor pipelines between the Foundation’s annual fund, major gifts and other giving programs
- In partnership with the Associate Director, Development Operations, manage the organization’s Moves Management process
- Direct the proposal process in Raiser’s Edge to fundraisers, including creating and sharing timelines, reminders, follow-up, etc. as needed. Update and edit gift proposals to ensure accurate tracking and reporting.
- Assist and support the Foundation’s events with duties such as tracking event invitations and attendance in Raiser’s Edge NXT and in OneCause, and providing pre- and post-event reporting
- Play an active role in online and email fundraising efforts and provide testing, review, and input, as well as identify opportunities for improvement within Raiser’s Edge NXT and MailChimp
- Partner with Annual Fund Manager, marketing and communications staff, and others on the Foundation’s online giving campaigns and platforms to ensure an optimal donor experience
LISTS AND REPORTING : 30%
GIFT ADMINISTRATION AND DATABASE MANAGEMENT : 15%
COMMUNICATIONS AND GENERAL ADMINISTRATION : 10%
EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, and ABILITIES
Some combination of the experience listed below is representative of the knowledge, skill, and / or ability required. You are encouraged to apply even if you do not think you meet all of the qualifications. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
Required experience and skills :
Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint
Detail-oriented, collaborative, and accurate
Flexible, adaptable, and responsive
Preferred experience and skills :
COMPENSATION AND APPLICATION INFORMATION
San Francisco General Hospital Foundation offers a competitive compensation package based upon experience. The annual salary range for this position is $90,000-100,000. Compensation also includes medical, dental, and vision insurance as well as professional development opportunities, 403(b) retirement plan, life and AD&D insurance, commuter discounts, and vacation.
This is a hybrid role with partial days onsite and partial days working remotely. Foundation employees are required to be fully vaccinated against COVID-19 as a condition of employment (except in cases of a verified medical condition or sincerely held religious belief, and only then if it causes no undue hardship to the organization or is otherwise mandated by state or federal laws).
San Francisco General Hospital Foundation is committed to equal employment opportunity. We do not discriminate against individuals based on race, color, religious creed, national origin, ancestry, gender, gender identity, gender expression, transgender status, pregnancy, medical condition, genetic information, sexual orientation, age, height, weight, physical or mental disability, marital or domestic partner status, citizenship status, military or veteran status, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, the San Francisco General Hospital Foundation will consider for employment qualified applicants with arrest and conviction records.
Salary : $90,000 - $100,000