What are the responsibilities and job description for the SFO Operations & Business Manager position at San Francisco International Airport?
Overview
SFO Operations & Business Manager - San Francisco International Airport
On-site
Operations SFO Full time
San Francisco, California, United States
In-person role at San Francisco International Airport
Our Pacific Aviation / Superior Aircraft Services (SAS) family creates an environment where, together, we can all succeed by using our individual personalities and having fun along the way.
Sound good so far? Want to grow your career?
We welcome you to come aboard and join Pacific Aviation!
Our Pacific Aviation family creates an environment where together, we can all succeed.
We are an airport service provider dedicated to providing exceptional customer service for some of the world’s finest airlines across all their service needs including passenger services, flight operations, cargo services, charter flights, cleaning services, and more. Pacific Aviation operates in three central hubs across the West Coast – Los Angeles, San Francisco, and Seattle, and our SAS East Coast operations focus on Boston and Raleigh-Durham plus several other cities.
Responsibilities
Summary :
The ideal candidate for our SFO Operations & Business Manager position is a bright, ambitious, and motivated professional. We are looking for someone who takes pride in providing exceptional leadership experience and fosters a collaborative work environment. The objective for this role is to create high-performing business unit with excellence in :
- People : prioritize creating a talented, cohesive, and coordinated team as the foundation of success
- Process : build standardized process for scalability, accountability, and continuous improvement
- Profit : analyze and prioritize what’s needed to drive high performance in order to generate surplus that can be reinvested in People and Process
The right candidate will be a hands-on leader who can manage a comprehensive business unit. They will lead by example by being present in the terminal, by anticipating and proactively solving problems, and by embodying our standards of success.
Budget and KPIs
Onboarding
Client Relationship / Retention :
Contract and SLA Compliance
Leadership / Coaching :
Account Manager Coaching
Training and Education :
Succession Planning :
Qualifications
HOURS : Approximately 2 : 00 pm - 6 : 00 pm
Minimum requirement to be available 4 day per week, including weekends and Holidays
Requirements
Strong hands-on leadership skills with a focus on team development and performance. (5 years in aviation or a relevant service industry).
Benefits
COMPENSATIONS & BENEFITS :
Please visit to learn more about our Company Values.
At Pacific Aviation, we celebrate diversity and believe it makes us stronger. Our varied backgrounds and perspectives benefit our employees, services, and community. All candidates are evaluated based on merit alone.
Pacific Aviation is an equal opportunity employer, we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees. During the application and on-boarding process, you may be asked to share your personal characteristics and data with us.
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Salary : $130,000 - $145,000
