Job Type
Part-time
Description
Job Description
Title : Job Coach
Department : Community and Vocational Services
Reports to : Supported Employment Program Manager
Working Schedule : Friday - Sunday 12 : 30 - 8pm
Days off : Monday - Thursday
AGENCY EXPECTATIONS FOR ALL EMPLOYEES
Employees are expected to carry out the mission of The Roland Center's Community and Vocational Services : Employees are expected to focus all their work on advancing the mission of The Roland Center as a whole and must work as a constructive and contributing member of the staff of the organization. As such, an employee may be reassigned at any time, based on the need of an individual served or organizational requirements. Positions are subject to the availability of state and federal funding
BASIC PURPOSE :
This role will be closely working with individuals with intellectual and developmental disability.
The primary role of a Job Coach is to supervise program participants in the different work locations. Additionally, the job coach is responsible in ensuring that participants are able to meet established goals, conform to policies of the assigned worksites, and The Roland Center policies.
ESSENTIAL FUNCTIONS :
Ensure participants' work habits such as : punctuality, following procedures, cooperation, initiative, and appearance are up to the employer's standards
- Ensure individual adheres to health and safety standards per employer's requirements
- Ensure participants understand their work tasks and can complete them accurately, with quality, and at a proper work pace
- Review employer policies with individuals and ensure that these are enforced at the workplace
- Ensure participants shows a good level of interpersonal skills with management, co-workers, and customers
- Communicate with case managers to ensure that established work goals are met.
- Provide work support related to the tasks assigned as required.
- Review monthly goals with the assigned participants and communicate progress to case manager
- Communicate with SEP manager and case manager and planning team any information regarding individual work performance and / or concerns in a timely manner.
- Conduct time study evaluation on individuals by observing and measuring their work productivity
- Utilizes last 15-20 minutes of the session to record observations and document progress daily
- Communicate the attendance of each assigned participant to the case manager
- Advocate to the employer the participants' needs and supports required.
- Attend meetings and trainings as required.
- Prepares pertinent documentation and ensures compliance with deadlines
- Reports work incidents and accidents to the program manager and ensure that participants receive necessary aid
- Maybe be assigned to other work sites as requested by program manager for subbing and or reassignment.
- Promote positive and professional company image and demonstrate team effort
- Ensures compliance to The Roland Center policies, protocols, and procedures
- Ensures accuracy of participant information and hours on SETWorks
- Perform other duties as assigned by the program manager
- The physical ability to safely operate vehicles, including passenger cars, vans and vehicles equipped with a wheelchair lift
Requirements
OTHER REQUIREMENTS :
Experience working with individuals with disabilities is a plus but not requiredMust be self-motivated and can work under minimal supervisionMust be a minimum of 18 years of ageMust possess basic computer skillsMust have reliable transportation with an active CA driver's licenseAble to navigate to various job site locations as neededHIPAA Certification required or obtained within 30 days from start of employmentActive First Aid and CPR Certification required or obtained within 30 days from start of employmentMust successfully pass mandatory background check, drug test, and medical examinationPrevious experience in case management or administrative support in a related field is preferred.Experience working with individuals with developmental and intellectual disabilities or vulnerable populations is a plus.Strong organizational skills and attention to detail.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and basic data entry.Must have reliable transportation and a valid California Driver's license.Must maintain a professional and positive demeanor.HIPAA Certification required or obtained within 30 days of employment.Active First Aid and CPR Certification required or obtained within 30 days of employment.Must successfully pass mandatory background check, drug test, and medical examination.Other duties may be assigned through the course of employmentMinimum 1 year experience working with computer programs or something similarExperience in quality management and in building effective teamsPossess strong interpersonal & communication skillsMust be able to maintain a professional and positive demeanorPossess solid organizational skillsGood oral communication, preferably in two languagesProficiency in technology, including Microsoft officeMust be willing to travel 50% of the time and must have an active CA driver's licenseAbility to read and comprehend simple instructions and memosCapable of safely performing functions indigenous to the position including routine or repeated and extended periods of standing, walking, physical exertion, reaching, operating in confined or uncomfortable environments, lifting, and carrying boxes of files, and using equipment necessary for success in this position such as : Laptop, desktop computer, webcam, etc.HIPAA Certification required or obtained within 30 days from start of employmentActive First Aid and CPR Certification required or obtained within 30 days from start of employment1. Facilitation of Services - The employee demonstrates sufficient knowledge to fulfill the role related to individual service plan development, implementation, and review :Demonstrates an understanding of the person-centered planning process.Identifies how goals / objectives are developed and who is involved in developing program goals, based on individual preferences for meaningful activities.Honors ethical principles (e.g., informed permission, confidentiality), collaborates with the client and support team (including family / friends), and recognizes personal limitations.Identifies and reports important information to coworkers, supervisors and extended interdisciplinary team members as needed.Communicates with, asks questions of, and receives feedback from management, the Administrator, and Regional Center Service Coordinators.Maintains a positive relationship with members of the individual's support networks and community entities.Implements the person-centered plan based on the individual's preferences, needs and interests.Assists and / or facilitates in the achievement of the individual's outcomes as identified in the person-centered plan.Implements individualized plans that address the challenging behaviors of the individuals supported, if needed.Implements individualized activities with accuracy and consistency.Recognizes and respects individuals' right to decline participation in programs, without allowing it to hinder motivation and participationOrganizes time and efficiently to implement various activities.Maintains records of activity participation on data sheets or in progress notes.Records behavior incidents on behavioral data sheets / incident report forms, as directed by the Manager.Records necessary information in daily logs in a timely manner.Records and summarizes program data on monthly summaries, when required to do so.2. Communication - The position is knowledgeable about the range of effective communication strategies and skills necessary to establish a collaborative relationship with the individual :Utilize effective, sensitive communication skills to establish rapport and communication channels by acknowledging and accommodating the diversity of individual communication styles.Identifies one or more techniques or alternative communication strategies that staff should use, if having difficulty communicating with a person.Employ communication methods that are suitable for the communication requirements of individuals, such as electronic communication boards, facilitated communication, and sign language.I. Documentation / Administrative Requirements - the position is aware of the requirements for documentation and can meet these and other administrative requirements efficiently :Maintains accurate individual records, collecting, compiling, and evaluating data and submitting records to appropriate sources in a timely manner.Carries out safety and risk management requirements, according to the agency's expectations, as directed by the Senior DSP and Service Coordinator.II. Organizational Participation - The position is familiar with the organizational mission of The Roland Center :Demonstrates awareness of the organizational mission and priorities and how the mission relates to their job roles / responsibilities.Maintains awareness of and implements all organizational policies and procedures.Pursues knowledge and information necessary to perform job duties.Interacts with individuals, coworkers, supervisors, and all others in a professional manner.Performs other duties to fulfill the organization's mission, as may be assigned by the Senior DSP, such as participating on agency committees, etc.PHYSICAL DEMANDS :Ability to sit for extended periods while performing desk duties.Occasional lifting of items up to 25 pounds (e.g., files, office supplies).Ability to navigate the facility, which may include standing, walking, and bending.Comfortable interacting with clients in various settings, including those with mobility challenges.Must be able to assist with any necessary tasks during participant activities or emergencies.Equal Employment Opportunity StatementThe Roland Center grants equal employment opportunities to all employees and applicants. It forbids discrimination and harassment of any type without regard to race, color, religion, age, sex,national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy pertains to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.ADA Accommodation StatementThe Roland Center provides reasonable accommodation per the Americans with Disabilities Act (ADA) and applicable state and local law. If you require an accommodation, please contact our HR department or ManagementSignature AcknowledgementAll levels of Management have approved the job description. The signature below constitutes the employee's understanding of the requirements, essential responsibilities and tasks, and duties of the position. The Employee acknowledges a copy of the job description and understands this is not a conclusive or complete list.
