What are the responsibilities and job description for the Retail - Customer Service Representative position at San Ildefonso Services LLC?
Retail - Customer Service Representative
We'll train you and fast track you to growth opportunities! Join our Convenience Store and Fueling Station team! We're on the lookout for friendly and motivated individuals to successfully deliver services to our customers. If you're ready to dive into the future of customer service excellence, apply now! We are hiring for our Tewa Market at Totavi, 28 miles NW of Santa Fe towards Los Alamos; our White Rock Market.
About Us
Tewa Markets are managed by San Ildefonso Services LLC established in 2007. San Ildefonso started economic development with a C-Store and Fuel Station. SIS line of business continues to grow, working with federal agencies, state/local governments, the community and neighboring communities to include (2) C-Stores and Fuel stations; federal contracting joint ventures providing building cleaning and maintenance, construction and remediation services, staffing solutions; internet access for all; and solar energy.
The Work
You will contribute to our success by providing excellent customer service to all customers. This job creates an experience for our customers by providing them with prompt service, quality food and beverage products, and maintaining a clean and comfortable site environment. This position acts in accordance with all guiding principles and policies.
Education, Experience and Requirements
· Must be 21 years of age or older.
· A high school diploma is preferred.
· Customer Service experience; Convenience store or retail experience preferred.
· Achieve and maintain any required certifications as required by local, state or federal regulating authorities.
Duties
· Anticipate customer and store needs by constantly evaluating the store and environment,
· Communicate information to the Lead Assistant Manager or General Manager so that the team can respond as necessary to deliver excellence in customer service and products,
· Provide quality food and merchandise products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety, and sanitation guidelines.
· Maintain company standards.
· Act with integrity, honesty and, knowledge.
Skills and Competencies
- Safety and quality first.
- Integrity and ethics.
- Values people.
- Teamwork.
- Innovation.
- Must be able to work constructively in diverse teams.
- Self-starter.
- Ability to communicate effectively through speech and writing,
- Ability and willingness to work a flexible schedule that may include mornings, evenings, weekends, nights and/or holidays.
- Ability to perform different tasks with efficiency and accuracy
Additional Requirements:
- SIS is a Drug-Free Workplace - Must pass pre-hire drug screen.
SIS is an Equal Opportunity Employer. SIS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business needs.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15