What are the responsibilities and job description for the Program advisor position at San Jacinto College?
PT Program Advisor
Essential Job Functions
1. Provides academic advising, registration assistance, and assistance in accessing and navigating institutional requirements to current students.
2. Guide students in choosing a pathway.
3. Plan and implement retention and completion activities.
4. Inform and referring students to other institutional resources as needed (counseling, tutoring, career services, etc.)
5. Perform related duties as required or deemed necessary to meet program advising goals.
6. Demonstrate continued knowledge of institutional changes including new programs, course changes, important dates, costs, and updates in university-wide initiatives and polices.
Additional Job Functions :
1. Assist with graduation application process and commencement activities.
2. Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.
REQUIRED / MINIMUM QUALIFICATIONS
Knowledge, Skills and Abilities :
- Maintain processes and systems that improve the quality of customer support services.
- Demonstrate working functional knowledge and use of Microsoft Office.
- Must possess outstanding communication, critical thinking, customer service, and organizational skills.
- Must be detail oriented.
- Must be able to work independently and problem solve.
- Demonstrate the desire to learn new software requirements to support office functions & efficiency.
- Adapt to learning new tasks & skills. Education and Experience :
Required Education :
Bachelor’s degree from a regionally accredited college / university required.
Required Experience :
Possess personal computer literacy and good organizational skills.
Preferred Experience :
- Experience / training in one or more of the following areas : education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations preferably at Community College level.
ADDITIONAL INFORMATION
Remote Work Opportunities :
This position has opportunity for limited remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.
Work Environment
Office environment
Physical Activity
Ex. Lifting up to 50 pounds of force
Last updated : 2024-07-30
