What are the responsibilities and job description for the Administrative Assistant/Receptionist - Full-time (Clovis) position at San Joaquin College of Law?
Receptionist/Assistant
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
San Joaquin College of Law has an opening in our New American Legal clinic (NALC). If you share a passion for immigration or are interested in learning a dynamic area of law, we encourage you to consider joining our team. The New American Legal Clinic (NALC) has been a department at San Joaquin College of Law since 2012. We offer competitive pay, generous benefits, 12 paid holidays, 35- hour work weeks, and a collaborative and welcoming environment.
As the Admin Assistant/Receptionist, you play a direct role in our clients lives. This position serves as first point of contact with clients, students, and faculty; it requires experience handling a high volume of telephone calls/email and exceptional customer service skills dealing with the general public.
Qualifications:
- A.A./B.S. preferred, or equivalent combination of education and administrative experience
- Minimum of 1-2 years’ experience working in the legal field; ideally in an immigration firm or agency
- Minimum two years increasingly responsible administrative and clerical experience
- Significant experience in high level English/Spanish written and verbal translation is required
- Able to work nights and/or on weekends (at least once a month)
- Intermediate/Advance skills with Microsoft products
Essential Job Requirements
- Reliable for opening, closing, and staffing the reception desk and maintaining professional atmosphere of the Clinic office.
- Professionally respond to incoming telephone calls, discern appropriate information, and direct inquiries.
- Ability to employ English/Spanish in both verbal and written form; transcribe and translate documents English/Spanish.
- Scheduling of clinic calendar and appointments; notifying faculty and students of any appointments and/or changes; watching for critical deadlines and replying to government notices in a timely manner.
- Assisting clients filling out FBI/DOJ forms.
- Notifying clients of ASC appointments and USCIS interviews by phone and by mail.
- Emailing and communicating with volunteer attorneys for upcoming interviews.
- Excellent customer service skills (written and verbal) and desire to work with a diverse population of people.
- Preparation of business correspondence employing correct grammar, punctuation, and spelling.
- Data entry and typing into eAir data base and spreadsheets; ability to enter and verify information with accuracy and at a reasonable rate of speed; ability to read and decipher data on source documents to be entered.
- Must be able to upkeep spreadsheets for reporting purposes.
- Knowledge of routine office practices and procedures; clerical responsibilities including processing incoming/outgoing mail, file maintenance, etc.
- Handling paperwork for office purchases, mailings, memberships, subscriptions, and other necessary transactions.
- Ability to understand and follow oral and written instructions.
- Display a high level of discretion to protect confidential client information and in a professional manner.
- Supporting miscellaneous immigration related events including preparation of materials.
- Responding to clients’ case inquiries.
- Assisting staff members in completing grant deliverables.
- Ability to multi-task various tasks/projects.
- Ability to utilize Microsoft Office (Word, Excel, PowerPoint), Outlook, Internet Explorer.
- Typing 35-40 words per minute.
- Maintain regular on time attendance.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $25