What are the responsibilities and job description for the Creative Services Specialist-Graphics Design Job at SAN JOAQUIN COUNTY HEALTH CO position at SAN JOAQUIN COUNTY HEALTH COMMISSION?

Job Description

The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

What You Will Be Doing :

Under general supervision, responsible for developing and maintaining print and digital media, and supporting the development and execution of tactics that inform customers, promote visibility among all stakeholders and increase brand adoption in support of Health Plan’s strategic marketing and communications goals. Work is varied and minimally to moderately complex and requires a minimal to moderate degree of discretion and independent judgment.

Essential Functions

Collaborates with marketing team and other stakeholders to conceptualize and deliver solutions to achieve marketing goals; schedules and facilitates creative sessions with stakeholders to vet requirements and brainstorm ideas.
Designs fliers, newsletters, and other print and digital media that align with Health Plan’s brand and regulatory guidelines for internal and external use.
Designs basic web page layouts using information provided by business requests and regulatory requirements.
Develops and edits copy used for marketing collateral and communications; assists with review and editing of marketing and member content.
Monitors and manages creative requests and projects; supports Creative Team or Supervisor in ensuring timely completion.
Documents and communicates status of requests and projects using established templates.
Works with Cultural and Linguistic team to facilitate translations and alternative formats using established process.
Conducts quality review of work, including content and design proofing, to ensure high quality print and digital materials.
Coordinates outputs with vendors, including loading into vendor systems and packaging designs for production; monitors progress and takes action to ensure timely completion of projects.
Ensures that data and information is captured, recorded and stored according to policies and guidelines, including organizing and maintaining assets and materials in approved electronic filing system to promote version control.
Researches and makes recommendations for creative tactics that improve customer engagement and achieve marketing goals.
Develops or assists in the development of creative services policies and procedures.
Provides back up support to perform basic website maintenance tasks, such as posting or updating content on Health Plan’s website.

What You Bring :

Knowledge, Skills, Abilities and Competencies

Required

Basic skills in web design and content management applicable to social media or website platforms.

Basic knowledge of end-to-end printing production processes.

In-depth knowledge of and ability to implement best practices for designing effective, engaging, and persuasive media for print and digital communications.

In-depth knowledge of the principles and practices of marketing and sales.

Ability to conduct basic research and market intelligence gathering to inform the creative process.

Ability to read and interpret information to transform it into effective print and digital media.

Ability to problem solve and resolve issues to achieve optimal outcomes.

Ability to effectively use ticketing software, fulfillment platforms and design and version control management systems.

Basic vendor management skills, with ability to hold vendors accountable for deliverables,

Basic project management skills with the ability to complete project documents, organize project teams, and exercise authority.

Basic leadership skills with the ability to establish direction, build alliances, and inspire and motivate others.

Strong oral and written communication skills, with the ability to communicate professionally to diverse individuals and groups inside and outside of HPSJ and create content to support development of effective marketing communications.

Relates openly and comfortably with diverse groups of people; interacts effectively with individuals both inside and outside of HPSJ; establishes and maintains effective working relationships.

Produces work that is accurate and complete.

Produces the appropriate amount of work.

Actively learns through experimentation when tackling new problems, using both successes and failures to learn.

Rebounds from setbacks and adversity when facing difficult situations.

Knows the most effective and efficient process to get things done, with a focus on continuous improvement.

Uses time effectively and efficiently; values time; concentrates his / her efforts on the more important priorities; can attend to a broader range of activities; meets deadlines.

Ability to work independently and as part of a team.

Strong customer service skills.

Strong skills in Adobe Creative Suite, including InDesign, Illustrator and Photoshop, Microsoft Word and PowerPoint, including formatting and design features.

Basic skills in Excel, including ability to enter data, sort, filter and use simple formulas.

Ability to speak and be understood in English.

Ability to handle confidential information with appropriate discretion.

Preferred

Knowledge of healthcare, managed care and / or state sponsored programs.

Bilingual in one or more of HPSJ’s threshold languages.

What You Have :

Education and Experience

Required

Associate of Arts Degree in Graphics Design; and

At least four years of experience in graphics design

Preferred

Bachelor’s degree in Graphics Design

Related degree, coursework or certificate of completion for one or more of the following : Visual Communications, Communications, Marketing or Digital Media

Experience in healthcare communications or design

Experience in healthcare, managed care, Medi-Cal, Medicare and / or other State sponsored health insurance programs

Licenses, Certifications

Required

None

What You Will Get : HPSJ Perks :

Competitive salary

Robust and affordable health / dental / vision with choices in providers

Generous paid time off (starting at 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays)

CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan

Two flexible spending accounts (FSAs)

Employer-Paid Term Life and AD&D Insurance

Employer-Paid Disability Insurance

Employer-Paid Life Assistance Program

Health Advocacy

Supplemental medical, legal, identity theft protection

Access to exclusive discount mall

Education and training reimbursement in addition to employer-paid elective learning courses.

A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do.

A shorter commute – if you’re commuting from the Central Valley to the Bay Area.

Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects.

Our Vision :

Continuously improve the health of our community.

Our Mission :

We provide healthcare value and advance wellness through community partnerships.

We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit.

HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics, or is associated with anyone who has or is perceived to have these characteristics.

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Creative Services Specialist-Graphics Design Job at SAN JOAQUIN COUNTY HEALTH CO

What are the responsibilities and job description for the Creative Services Specialist-Graphics Design Job at SAN JOAQUIN COUNTY HEALTH CO position at SAN JOAQUIN COUNTY HEALTH COMMISSION?

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