Student Success Center Coordinator

Job Summary

Reporting to the Managing Director of Health and Human Sciences, Student Success Center, the Student Success Center Coordinator provides complex administrative and analytical support to the Student Success Center in the College of Health and Human Sciences. Working independently under general supervision, this position handles multiple work projects on an ongoing basis. This position requires the incumbent to maintain confidentiality at all times and will be required to demonstrate independent decision making, as well as strong organization skills. This position is responsible for analysis of daily operational systems and provides support to other administration personnel on behalf of the center.

Key Responsibilities

• Ensure all expenses are processed in alignment with Finance policies and procedures
• Manage student assistant hours/funds
• Manage purchases and deliveries
• Coordinates the procurement and reconciliation of purchases and receipts for the CHHS Student Success Center
• Process purchase requisition; maintains and orders office supplies
• Coordinate creation of flyers and bi-weekly newsletter with Outreach and Recruitment Advisor
• Sorts and distributes mail, faxes, messages and other communication
• Troubleshoots minor office equipment problems
• Receptionist, answers phones and emails, greets students, faculty and staff and provides up-to-date, correct information about the CHHS E Student Success Center
• Maintain Student Success Center calendar and event registration
• Assists with the center's marketing, coordinating the posting and maintenance of social media information, maintaining digital display slides in the SSC, and maintains other publicity responsibilities as needed
• Clean and stock center as needed
• Train student assistants in all aspects of the SSC
• Manage student assistants work schedules
• Process room requests, travel/consultant documentation for special projects as needed

Knowledge, Skills & Abilities

• Ability to analyze operations and procedures and develop, recommend, and evaluate proposed solutions
• Thorough knowledge of methods, procedures, and practices; English grammar, business writing, punctuation, and spelling
• Ability to use sound decision-making skills based on analysis of variables, and the ability to meet multiple deadlines
• Ability to compose and appropriately format correspondence
• Expertise in using office software packages (word processing, spreadsheet, database management), technology, and systems
• Ability to perform accurately in a detail-oriented environment
• Ability to plan and handle multiple work priorities, troubleshoot and organize work project
• Ability to analyze and report on trends (financial and operational) represented in historical data

Required Qualifications

• A bachelor's degree and/or equivalent training
• Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• 2 years or more working in an administrative setting
• CSU working experience

Compensation

Classification: Administrative Analyst/Specialist; Non-Exempt
Anticipated Hiring Range: $3,873/month - $5,804/month
CSU Salary Range: $3,879/month - $7,488/month

San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: December 6, 2024 through December 22, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Equal Employment Statement

San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).