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Enterprise Systems Administrator (County Classification: Systems Administrator II/III)

San Luis Obispo County Regional Airport
San Luis Obispo, CA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/19/2025

The County of San Luis Obispo’s Information Technology Department is looking for a Systems Administrator II / III to join our Enterprise Systems Administrator team. The recruitment will remain open until filled, for first review, apply by October 18th, 2024.

A Great Place to Live and Work

Located halfway between Los Angeles and San Francisco just off the Pacific coastline, approximately 283,000 people call San Luis Obispo County home. Our County’s natural beauty includes beaches, lakes, mountains, wetlands, and oak-studded hills. It is home to California Polytechnic State University, Cuesta Community College, Hearst Castle, two historical missions, a commercial airport, and a Mediterranean-like climate. Residents rejuvenate themselves by enjoying the county's year-round farmers’ markets, wineries, public trails, and cultural events.

San Luis Obispo County Employment

The County of San Luis Obispo fosters a healthy work-life balance while making valuable and personal contributions to enhance the livelihood of a vibrant and vital community.

The Information Technology Department

San Luis Obispo County Information Technology Department (ITD) offers an exciting, fast-paced environment where exceptional performance is encouraged and rewarded. ITD consists of 84 staff within four (4) operational Divisions : Administration; Applications; Customer Service / Delivery; and Infrastructure. ITD resources are operated and maintained in a manner that supports high availability of services while minimizing risk of business interruption. ITD's focus is on developing a sustainable customer-focused technology environment that enhances and improves the quality of technology services used by County departments for the benefit of all San Luis Obispo County residents, businesses, and visitors. This career opportunity provides candidates the exposure of working with all county departments; essentially 23 different industries. The County supports a work-life balance and hybrid work environment, provides a generous pension, and provides an outstanding community-oriented environment.

About the Opportunity

We are looking for multi-skilled candidates with enterprise system administration experience to support our Infrastructure Division. The Enterprise Systems Administrator will work in a multi-faceted support role that requires a broad range of advanced technical and interpersonal skills. This position is responsible to administer, monitor, maintain, and optimize the county’s centralized and core virtual computing; on-premises and cloud storage; on-premises and cloud backup; on-premises and cloud Microsoft 365 and Azure environments.

The ideal candidate will join an existing team of highly experienced enterprise system administrators. The ideal candidate will possess the following :

Interpersonal competencies – the ideal candidate will be able to demonstrate the following interpersonal skills :

  • Have a positive attitude with a “get it done correctly” the first-time mindset.
  • Have a high degree of self-motivation.
  • Have a passion for keeping technologies current and a willingness to learn new technologies.
  • Be able to implement a careful and meticulous approach to configuring complex IT systems.
  • Have strong analytic, problem-solving, and troubleshooting skills to avoid service interruption.
  • Be able to plan and execute work independently and as a team member.
  • Be able to prioritize and manage several tasks daily.
  • Be able to collaborate with others to solve problems, design solutions, and implement changes.
  • Have strong verbal and written communication skills.
  • Interact in difficult situations with a professional, thoughtful, and open demeanor.

Systems Administration Experience – the ideal candidate will have knowledge of and experience with administrating and supporting the following technologies :

  • Microsoft Office 365 online services including Exchange Online, Teams, and OneDrive.
  • Microsoft SharePoint Online websites and Power Platform services.
  • Microsoft Server operating system configuration and optimization.
  • Microsoft Azure Cloud Computing servers and services.
  • Microsoft Active Directory and Single Sign-on authentication services.
  • Microsoft PowerShell and other scripting languages.
  • Microsoft SQL database administration, optimization, and reporting.
  • Microsoft SCCM, SCOM, and Intune administration and utilization.
  • Cisco Unified Computing System hardware support and optimization.
  • Cisco Firewall log analytics.
  • VMWare ESXi Hypervisor, vSphere, NSX, and Distributed Firewall.
  • Pure Storage SSD appliance hardware and software.
  • Veeam Enterprise Backup and Replication software administration.
  • Veeam Backup for Microsoft 365.
  • Red Hat and Ubuntu operating system configuration and administration.
  • Generic server and storage hardware support and optimization.
  • Splunk log querying, reporting, and analytics.
  • Ability to work with systems and components across OSI Layer 1 through 7.
  • Knowledge of cybersecurity principles and practices especially related to user access, east / west data flow, and resource authentication.
  • Technical Certifications (optional) – one or more of the following certifications, or similar, are a plus (please include technical certifications in your application) :

  • Microsoft 365 Certified Administrator Expert.
  • Microsoft 365 Certified Collaboration Communications Systems Engineer Associate.
  • Microsoft 365 Certified Teams Administrator Associate.
  • Microsoft 365 Certified Azure Administrator Associate or Security Engineer Associate.
  • VMware Data Center Virtualization certification.
  • VMware Network Virtualization certification.
  • VMware End-User Computing certification.
  • VMware Cloud Management and Automation certification.
  • Configuring Cisco Unified Computing System course certificate.
  • Cisco CCST IT Support certification.
  • VMCE Veeam Certified Engineer.
  • VMCA Veeam Certified Architect.
  • Pure Storage Data Storage Associate.
  • Pure Storage Flash Array Storage Professional.
  • Pure Storage Data Protection Professional.
  • Splunk Core Certified Power User.
  • Minimum Qualifications

    A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes :

    Systems Administrator II : Either A : Graduation from an accredited four-year college or university with a bachelor’s degree in computer science or a related field. OR B : An associate's degree or 60 semester units or 90 quarter units from an accredited college or university, or a certificate of completion from a job-related, accredited vocational institution. In addition, two years of experience installing and maintaining hardware and software systems.

    Systems Administrator III : Either A : Graduation from an accredited four-year college or university with a bachelor’s degree in computer science or a related field. In addition, two years of experience installing and maintaining hardware and software systems. OR B : An associate’s degree or 60 semester units or 90 quarter units from an accredited college or university, or a certificate of completion from a job-related, accredited vocational institution. In addition, four years of experience installing and maintaining hardware and software systems.

    Licenses and Certificates

    Certain positions within this classification may require driving. When driving is an essential function of the position, a valid CALIFORNIA driver license will be required at the time of appointment and must be maintained throughout employment.

    Other Conditions of Employment :

    All candidates should make sure to read the following job description and information carefully before applying.

    Employees must be willing and able to respond to after-normal workday or irregular and on-call emergency requests on nights, weekends, and holidays.

    This is a continuous recruitment and will remain open until filled; however, the posting can close at any time without notice, therefore, prompt application is encouraged!

    Applications, including answers to supplemental questions, must be submitted online by the final filing date. Apply for this position at governmentjobs.com / careers / slocountyca. Most recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.

    An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities, which may include online assessments, performance exams, written exams, and interviews. Responses to the supplemental questions will be reviewed and rated as a part of the selection process.

    Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.

    If you have questions or would like to discuss the opportunity further, please contact Human Resources at hr@co.slo.ca.us. Confidential inquiries are welcomed.

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