What are the responsibilities and job description for the Activities Coordinator San Luis Resort position at San Luis Resort, Spa and Conference Center?
Overview
The Activities Coordinator is responsible for assisting in the planning and execution of guest activities and overseeing the day-to-day operation of Adult and Children’s Activity Programs. This position will work with instructors and organization of specialty classes to meet guest’s needs.
Responsibilities
Essential:
Education & Experience:
The Activities Coordinator is responsible for assisting in the planning and execution of guest activities and overseeing the day-to-day operation of Adult and Children’s Activity Programs. This position will work with instructors and organization of specialty classes to meet guest’s needs.
Responsibilities
Essential:
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain a high standard of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Ensure implementation of all policies and Code of Conduct as specified in the Associate Handbook.
- Assist in the planning and execution of activities for adult and children programs.
- Work with conference services in planning events for meeting planners.
- Monitor program needs through guest surveys and instructor feedback.
- Assist in utilizing specialty classes to introduce new formats and/or instructors.
- Ensure overall guest satisfaction.
- Attend meetings/training as required by management.
- Perform other duties as requested from management.
Education & Experience:
- Prefer previous experience in a related field.
- CPR certification required
- Degree in hospitality management preferred
- Long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to life, carry, push, pull or otherwise move objects.
- Must be able to work outdoors in a sub-tropical environment
- Must able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well under stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of particular need.
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
