What are the responsibilities and job description for the Receptionist - County Fair position at San Mateo County Event Center?
The SAN MATEO COUNTY FAIR is seeking Receptionists to work in a fun and friendly environment during the San Mateo County Fair.
We have two seasonal positions available as follows:
*April 28 through June 9, with the potential for some additional hours during the month of June.
*May 19 through June 8
Must have an open schedule during this time and be available to work on the weekends of May 31-June 1 and June 7-8. Hours are typically 8:30 am to 5:00 pm and may vary based on business needs.
Job Summary
Under the direction of the CAO, serves as receptionist providing excellent customer service to our guests and administrative support to our staff. This is a seasonal position in May and June for the San Mateo County Fair.
Essential Functions/Responsibilities
Essential and other important responsibilities and duties may include but are not limited to the following:
- Answer extremely busy telephones and respond to routine inquiries regarding the San Mateo County Fair and Event Center events.
- Route and screen calls to appropriate staff members and take complete messages.
- Greet and assist all walk-in visitors and clients and notify appropriate staff member of their presence.
- Monitor and operate base radio to communicate with staff members.
- Perform general administrative and clerical tasks for several departments.
- Take telephone and walk-in orders for fair ticket sales in advance.
- Additional duties as assigned.
Qualifications
- Punctuality is a must as this is time sensitive position.
- Excellent customer service skills and a strong ability to interact with all in a professional, helpful, courteous and tactful manner.
- Ability to communicate effectively, both orally and in writing. Excellent spelling, grammar and written English skills required.
- Ability to multi-task including accomplishing administrative tasks while answering phones and greeting the public.
- Excellent computer skills including proficiency with Microsoft Office.
- Willingness to be flexible and work with the changing work load, and sudden shifts in priorities without losing focus on the “big picture”.
- Requires being responsible, reliable and dependable to fulfill job obligations.
Minimum Requirements
Any combination of education, experience and training that would provide the required knowledge and abilities to perform the responsibilities of this position. High school diploma or equivalent.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to make repetitive hand movements in the performance of daily duties. Is occasionally required to stand; walk; reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 25 pounds. Must be able to speak, hear and see. Vision requirements are close vision, distance vision, peripheral vision and ability to adjust focus.
