What are the responsibilities and job description for the Operations Contract Administrator position at San Mateo County Transit District?
Salary : $103,491.00 - $155,233.00 Annually
Location : San Carlos, CA
Job Type : Full-Time
Job Number : 2024-00155
Division : Bus Operations
Department : Contracted Bus Service - Maint
Opening Date : 12 / 13 / 2024
Closing Date : 2 / 2 / 2025 11 : 59 PM Pacific
General
The Operations Contract Administrator reports to the Manager, Bus Contracts, and is responsible for the development and compliance of multiple third-party contracts of the San Mateo County Transit District.
Essential Functions & Duties
- Manage fixed route, paratransit, shuttles, microtransit, and other third-party contracts.
- Answer inquiries regarding operation from both internal and external customers.
- Investigate, identify and correct operational problems.
- Develop operational and technical provisions for each service agreement.
- Work with assigned department staff to monitor contract compliance such as monitoring field inspection activity and review reports or writ- ups.
- Design campaigns to encourage superior performance, and providing feedback to contractors for continual improvement, especially in safety-related areas.
- Work directly with private and public entities on route development, scheduling, and reporting on service quality.
- Track budgetary expenditures throughout the year. Prepare monthly reports for assigning performance bonuses or liquidated damages based on contractor performance criteria established in contractual agreements.
- Represent the Bus Contracts Department at consumer advocacy forums, various committee meetings, city council meetings, and SamTrans Board of Directors meetings. Attend meetings with various agencies, both private and public, and city council in development of routes and schedules, coordinates schedule changes with SamTrans and SMCTA planning teams, third-party contractors, other transit providers.
- Collect, organize, and complete monthly, quarterly and annual reports.
Examples of Essential Duties :
Minimum Qualifications
Sufficient experience, training and / or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, full time work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to :
Preferred Qualifications :
The selection process may include a panel interview, written and skills test assessments, or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process.
How to Apply
This position is not eligible for benefits.
Why are you interested in the Operations Contract Administrator position?
Do you currently possess a valid California driver's license and a good driving record?
Are you able to conduct the described job duties across the entire service area (San Mateo, Santa Clara, and San Francisco Counties)?
Do you have professional supervisory experience in transportation, bus operations, or other directly related field?
Which statement below best describes the highest level of education you have completed?
Required Question
Salary : $103,491 - $155,233
