What are the responsibilities and job description for the Expo position at San Pedro Fish Market LLC?
At San Pedro Fish Market, our Expeditor ensures the smooth and timely flow of orders from the kitchen to the
guest and is responsible to check plates and trays for accuracy and presentation. The Expeditor must be a strong
communicator with the unique ability to bring teams together to reach the common goal of providing our guests
with an unbeatable experience. All positions within our organization participate in a team-oriented style of work by
assisting one another to create a harmonious experience for the guest and a fun and exciting shift for each crew
member. All position responsibilities must be performed in accordance with city, state, federal and Company
policy.
We stand by and live our Core Values: Lead by Example, Family and Passion About What You Do.
1. Grooming, Dress Code and Work Attitude:
Report to work appropriately dressed and groomed for your position in accordance with the Employee
Handbook. Maintain a polished and professional appearance at all times throughout the work shift.
Always present a professional, warm, welcoming and approachable demeanor with a positive attitude
towards all throughout the work shift.
2. Work Tasks:
Manage the KDS screen, orchestrating the flow of plates and trays coming from the kitchen to the guest.
Ensure all plates and trays are clean, presentable and properly garnished.
Facilitate excellent communication between the kitchen and FOH crew.
Ensure food is served in accordance with proper safety standards.
Anticipate the guests needs and respond appropriately with a sense of urgency.
Maintain appropriate sauce and garnish pars in accordance with the par sheet and business needs.
Adapt to changing guest volume with a sense of urgency.
Keep an immaculate expo station that is clean and clear of food and debris.
Perform work tasks calmly and effectively under stressful conditions and multi-task efficiently.
Promote an atmosphere of teamwork by assisting co-workers.
Uphold the Companys service standards and KOF Teamwork Responsibilities.
Perform opening and closing duties, side work and ensure checklists are completed accurately.
Follow company policies and procedures.
Maintain a safe working environment for crew and guests.
Comply with all city, state, federal and Company regulations, sanitation guidelines, and safety policies and promptly report violations or concerns to the General Manager.
3. Human Resources Administration
Actively engage in TEAM WORK.
Always keep a positive work attitude and friendly (approachable) demeanor while displaying your
ability to work well with coworkers.
Clock-in and out for each work day properly.
- Clock-in upon arrival;
- Clock-out when leaving for your meal period(s), or other personal time away from work;
- Clock-in upon return from your meal period(s) or other personal time away from work; and
- Clock-out when the work day has ended and no more work tasks will be performed.
Take duty-free meal periods and 10-minute breaks in accordance with the Employee Handbook.
Immediately notify a manager or HR if you feel you are not able to take a duty-free meal period or
10-minute break for any reason.
Assist in the completion of day-to-day housekeeping, such as cleaning and organizing work areas.
Attend and participate in all mandatory staff meetings.
Recommend process improvements to a manager.
Participate in implementing approved process improvements as requested by management.
Immediately report any concerns or suspicions regarding harassment, discrimination, retaliation,
and/or safety concerns in the workplace to any manager, HR, or other senior management.
- Other Duties as Assigned by Management