HIV Case Manager Lead (On-Site)

Position Summary :

Under the direct supervision of the Coordinated Services Program Supervisor, the Case Manager Lead is responsible for assisting people living with HIV access the continuum of HIV care services. Engage, screen, and refer clients living with mental health, substance abuse or dual disorders in HIV care and treatment services. The Case Manager Lead will be responsible for providing direct services, and coordinating services for clients who are HIV and conducting a comprehensive uniform assessment in the following areas : health status, medical care and provider, activities of daily living and mental health status. The Case Manager Lead will be responsible for maintaining comprehensive files for each client and developing a care plan based on client needs. Will represent the HIV department in the community, interacting and networking with community service agencies that provide services to people living with HIV and their families. Cultivates and maintains communication and networking with multi-ethnic organizations in the HIV community. The Case Management Lead will serve as a role model for cultural and linguistic competency. Maintain client confidentiality at all levels.

Essential Functions of the Job :

• Develop excellence in case management services which will enrich and enhance the quality of life, dignity and respect of people living with HIV.
• Oversee day-to-day operations of Case Management program, providing guidance, support and resources when needed.
• Review client files, ensuring all required data is included and entered in ARIES; ensure comprehensive assessments and case plans have accurate documentation of referrals and follow-up.
• Responsible for facilitation of interdisciplinary case conferencing meetings, preparation of agenda, meeting notes and action plan
• Conduct quality improvement and evaluation activities through weekly Case Conferencing meetings, weekly new case reviews, and other activities as directed by supervisor or manager.
• Timely professional maintenance of records and documentation, including progress notes, treatment plans and ongoing evaluation of client progress, consistent with agency expectations and ethical standards.
• Conduct a comprehensive assessment and administer an acuity scale to determine the medical, psychosocial, and social service needs of clients. Assessment is completed at intake and every four months at minimum. Face to face and phone contact with clients is completed at minimum of once monthly.
• Ensure clients are enrolled in medical care and receive appropriate referrals to needed services as established in case plan. Services include, but are not limited to : medication assistance, housing, mental health counseling, substance abuse counseling, legal services, etc.
• Advocate for clients and assist them in the procurement of benefits and services. Provide necessary information, referrals for established care plans and advocate for client needs.
• Maintain a caseload of 30-50 clients (caseload may be below 30 based on acuity level of caseload and with prior approval from Supervisor).

Additional Duties and Responsibilities :

Job Requirements

Experience Required :

Education Required :

Certifications Required :

Verbal and Written Skills Required to Perform the Job :

Technical Knowledge and Skills Required to Perform the Job :

Equipment Used :

Working Conditions and Physical Requirements :

Universal Requirements :

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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Salary : $29 - $38