What are the responsibilities and job description for the Overnight Auditor position at San Ysidro Ranch?
Job Summary
We are seeking a detail-oriented and analytical Auditor to join our team. The ideal candidate will possess a strong background in hospitality and customer service, with the ability to assess and improve operational processes within our hotel and resort environments. This role is crucial in ensuring compliance with company policies and procedures while enhancing guest relations and overall service quality.
Responsibilities
- Conduct thorough audits of hotel operations, focusing on financial transactions, guest services, and compliance with established protocols.
- Analyze data and prepare detailed reports on findings, highlighting areas for improvement.
- Collaborate with management to implement corrective actions based on audit results.
- Evaluate the effectiveness of internal controls and recommend enhancements as necessary.
- Assist in training staff on best practices related to hospitality management and guest services.
- Maintain accurate records of audits conducted, including documentation of discrepancies and resolutions.
- Provide exceptional customer service by addressing guest concerns related to operational issues.
Requirements
- Bachelor's degree in Accounting, Finance, Hospitality Management, or a related field preferred.
- Previous experience in auditing or a similar role within the hospitality industry is highly desirable.
- Strong knowledge of hotel management systems and phone systems used in guest services.
- Bilingual proficiency is a plus, enhancing communication with diverse guests.
- Excellent analytical skills with attention to detail and accuracy.
- Strong interpersonal skills to effectively interact with staff and guests alike.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A commitment to maintaining high standards of guest relations and service excellence.
Job Type: Full-time
Pay: $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Ability to Commute:
- Santa Barbara, CA 93108 (Required)
Ability to Relocate:
- Santa Barbara, CA 93108: Relocate before starting work (Required)
Work Location: In person
Salary : $26